Sales Development Representative, Element
+ Annual Bonus and share options
An open network for secure, decentralised communication
Job no longer available
An open network for secure, decentralised communication
101-200 employees
Job no longer available
+ Annual Bonus and share options
101-200 employees
Company mission
To make communication better for everyone.
Role
Who you are
- 4+ years work experience in a comparable role
- Good technical knowledge, to enable fruitful initial prospect discussions; for example being aware of hosting options, E2EE, federation, open source, open standards, SSO etc
- Positive and energetic phone skills together with excellent listening skills
- Outbound prospecting experience is a plus
- Knowledge of business process, roles, and organisational structure
- A track record of successful, credible achievements - you're a natural self-starter, with a desire to grow and win
- Passionate about being a part of Element’s journey - you share our values, and work in accordance with those values
- An interest in technology, in particular privacy focused and open source
- Proficient in (and/or prepared to self-learn) using Chili Piper, Hubspot, SalesLoft, Salesforce and LinkedIn
- Excited by the prospect of working cross-functionally with sales and marketing departments. You'll have exposure to different departments like Sales, Marketing, which helps you determine your career path at Element
- Excellent written and spoken English
What the job involves
- Be the first point of contact for Element’s prospects (typically public sector organisations, but also mid-large businesses and open source communities)
- Responsible for both inbound and outbound (including ABM) sales development. As the only SDR in the business, you’ll work very closely with the Marketing function and of course the Sales team
- Inbound: You’ll triage Element’s inbound queries, and conduct discovery calls where appropriate. The primary metric here will be MQL -> SQL -> Opp conversion
- Outbound: With support from the Marketing function, you’ll approach key prospects within our ideal customer profile (ICP). The primary metric here will be generating initial qualified meetings
- You will report into the Head of Marketing
- Effectively manage inbound lead flow to meet or exceed MQL->SQL->Opportunity conversion targets
- Execute outbound prospecting initiatives to meet or exceed SDR-generated Sales Accepted Opportunity (SAO) volume targets
- A focus on phone/video contact with prospects, as well as utilising email and social channels
- Partner with Marketing function, contributing to new initiatives
- Ensure a close working relationship with the Sales function and individual account executives
- Work with AEs to ensure AE-owned SQLs/Opps are well managed
- With the support of the Marketing function, nurture existing prospects to bring them through the pipeline
- Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities
- Utilise business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
- Work closely with RevOps to manage, track, and report on all SDR metrics and activities using Chili Piper, Hubspot, SalesLoft and Salesforce
- Participate in documenting all processes in the Element handbook and update as needed with in collaboration with the rest of the Sales team
- Work in collaboration with Marketing to drive attendance at regional marketing events
- Where possible/appropriate attend events to engage with participants, identify opportunities, and to schedule meetings
- Identify and appropriately manage inbound partnership-orientated leads
Our take
Element emerged from the creators of Matrix with the goal of nurturing and financing the Matrix ecosystem, which established a groundbreaking standard for open-source decentralised communication.
Recognising the significance of instant messaging for productivity, especially exemplified by platforms like Slack and WhatsApp, Matrix and Element identified an unmet need for secure network-based services. This approach allows companies to retain complete control over their data, distinguishing Element in the market.
Financial backing is being put towards expanding its technology and enhancing its peer-to-peer architecture. The ultimate aim is to eliminate the necessity for servers, with a specific focus on refining Element's decentralised voice and video conferencing services. This allocation of resources positions Element to not only meet current market demands but also to pioneer innovative solutions in secure communication technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company HQ
Chiswick, London, UK
Leadership
Amandine Le Pape
(Co-Founder & COO)Co-founder of Matrix.org. They previously worked in Project Management roles at Amdocs for over 11 years.
Mattew Hodgson
(Co-Founder, CEO & CTO)Co-founder of Matrix.org. They also have 14 years of experience as a Software Developer and Product Manager at MX Telecom and OpenMarket. As well as 5 Years experience as a Director of Communications at Amdocs.
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