Sales Operations Manager , Speak
$120-155k
+ Offers Equity
English language learning app
Be an early applicant
English language learning app
201-500 employees
Be an early applicant
$120-155k
+ Offers Equity
201-500 employees
Company mission
To teach the next billion people English and become the de facto way people learn languages.
Role
Who you are
- 5+ years in Sales Ops, BizOps, or similar roles supporting B2B GTM teams
- Experience building sales processes that scale: forecasting, pipeline inspection, territory/account assignment, deal desk, and handoffs
- Strong CRM operations and reporting experience (HubSpot, Salesforce, or similar): pipelines, permissions, required fields, lifecycle/stage definitions
- Strong track record of AI tool adoption and AI tool leverage building
- Strong analytical skills and comfort working with data and spreadsheets
- Track record of creating lightweight governance that is adopted (templates, runbooks, enablement, change management)
- Clear and concise communicator who can influence without authority across Sales, RevOps, Finance, CX, and Marketing
- High ownership, strong judgment, and comfort working with sensitive data (forecast, comp, performance)
What the job involves
- We’re looking for a Sales Operations hire to help scale Speak for Business (S4B)
- This person will own the systems + process layer that sits between GTM strategy and day-to-day execution, so that Sales Leadership can focus on coaching, hiring, and selling while the team runs on predictable operating cadences
- This is a highly cross-functional role, partnering closely with Sales Leadership, Sales, RevOps, Finance, Customer Success, Marketing, and Product
- The ideal candidate is comfortable being both strategic and hands-on, and thrives in fast-moving environments where “good enough now” systems are built quickly and then improved iteratively
- Run the sales ops cadence
- Own weekly forecasting and pipeline rhythms with Sales leadership
- Build and maintain the weekly ops cadence and standard metrics
- Drive stage hygiene and clear definitions (what moves an opportunity from stage to stage, required fields, SLAs)
- Own Sales reporting that leadership trusts
- Build dashboards for pipeline coverage, forecast vs target, stage conversion, cycle time, and leading indicators
- Partner with Finance and RevOps on consistent definitions and auditability so reporting may be used for planning
- Ensure channel partner reporting consistent, timely and reliable
- Stabilize CRM inputs and enforce deal hygiene
- Identify and clean the highest-impact data issues (owner, stage, amount, close date, product, region, source)
- Create training guides, so adoption is durable
- Own Deal Desk workflow (process + routing)
- Set up discounting guardrails and a clear approval matrix
- Standardize quote / order forms to support contracting, invoicing, and downstream handoffs
- Ensure the process is fast for the field, while still being controlled and auditable
- Support territory + account assignment and GTM programs
- Run territory and account assignment processes
- Support lead routing logic and SLA monitoring
- Track monthly pipeline generation plans (coverage and gap-to-goal) and surface issues early
Our take
As the international language of business, there are many incentives for global entrepreneurs to learn English. With over 1.5 billion people actively learning English to improve their job prospects, the customer base for Speak, an AI tutor in the English language, is potentially massive.
Investors believe so too, with tens of millions of dollars raised to fund the company from a range of international firms, including Korean investors and the Silicon Valley-based OpenAI Fund. This surge of capital will help Speak develop its software and open new markets, especially in the US.
Speak is attempting to break into a highly saturated education market, and the success of learning English fluently through its platform is yet to be proven. That being said, it has the potential to become a leading tool specifically in the mobile app sector if it can prove itself as efficient and accessible as the language learning platform Duolingo.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Dec 2024
$78m
SERIES C
Jun 2024
$20m
SERIES B
Total funding: $165.9m
Company benefits
- Speak offers all the standard benefits you'd expect at a tech startup, along with stipends for commuting, fitness, and learning!
- In addition, team members are encouraged to travel between offices and we also host an annual company offsite
Company HQ
Potrero Hill, San Francisco, CA
Leadership
Connor Zwick
(CEO)Previously Advisor at Chegg Inc, CEO at coco Controller, Flascards+ and Freelance Blogger at Envato.
Salary benchmarks
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