Business Finance Specialist, Tide
Plus share options
Business accounts for SMEs
Be an early applicant
Business accounts for SMEs
1001+ employees
Be an early applicant
Plus share options
1001+ employees
Company mission
To save businesses time and money - so they can get back to doing what they love.
Role
Who you are
- We’re looking for someone to join us on our exciting scale up journey and be a part of something special
- We want passionate Tideans to drive innovation and help build a best-in-class platform to support our members
- Ideally you have some experience of either card acquiring, POS devices or commercial finance or at least 12 months experience in a customer facing sales role
- You will be able to demonstrate a track record of successfully meeting and exceeding revenue based targets
- You’ll have excellent communication and interpersonal skills
- You will be able to demonstrate a results-oriented work ethic with impeccable attention to detail, determination and drive
- You’ll be obsessive about delivering the highest level of customer service
- You will be extremely well organised and analytical and work well under pressure
- You can troubleshoot issues quickly and effectively
- You will be able to engage and quickly establish strong working relationships
- You’re a self-starter who doesn’t wait for instruction, and who works backwards from targets to ensure effective execution
What the job involves
- You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment
- Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale
- We are looking for a Business Finance Specialist to join our new Sales Team dedicated to providing best in class card acquiring and revenue based financing solutions to our small business customers
- You’ll be helping customers with selecting the right point of sale (POS) device for their business and understanding their financing requirements to identify the best revenue based finance solution for them (finance based on their card based revenue)
- Through effective conversations – you’ll be taking the time to understand about the businesses you engage with (how they work, growth plans, challenges, their experience of finance so far) and understanding customers’ finance needs and effectively matching them to the best product and lender that meets their need…
- Giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and mind-blowing standard of customer service
- Contact, engage and manage our Small Business customers through their application process, from application to activation
- Understand their card acquiring needs, their current and future card revenues to find the best solution for their requirements
- Become confident in articulating the Tide and Funding Options propositions and services; focused on our card acquiring (point of sale) and revenue based finance propositions
- Outbound calling of prospect customers
- Working closely with our Lead Generation and marketing teams, including providing feedback and advice where appropriate
- Building on your knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market
- Confidently articulating the revenue based finance options available to customers as well as the different point of sale (POS) options we offer
- Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce)
- Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce
- Keeping up to date on industry trends, market & competition
- Actively share stories and successes to the wider organisation through relevant comms channels
Our take
Small businesses and sole traders are still underserved by most traditional banks. Tide is solving that problem by offering speedy, affordable and effective financial services tailored to SMEs.
Since its launch, Tide has gained considerable traction among small businesses. This is largely thanks to its fast onboarding times, low fees and the diversity of products, which include a number of accountancy tools. And headed up by a former RBS, C&A and Optanus executive, it is certainly in a unique position within the financial services market.
Having built a strong user base of over 1M customers globally, with 650,000 members in the UK. Through further expansion across Europe and continual addition of 'first-of-its-kind' features, Tide is well set to secure a larger market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2023
$25.5m
GROWTH EQUITY VC
Jul 2021
$100m
SERIES C
Total funding: $295m
Company benefits
- Flexible working:A flexible working policy that allows most teams to work from home when they need to
- Family-friendly leave: We go above and beyond the statutory requirement for maternity and paternity leave
- Paid volunteering leave: You’re encouraged to take three days a year as paid volunteering leave for your chosen charity or organisation
- Holiday leave: 25 days a year of paid holiday leave, plus bank holidays
- Sabbatical leave: Take a well-deserved break and come back refreshed
- Extra unpaid leave: Extra time off is available beyond your annual leave allocation
- We keep the team fed: Breakfast, snacks and hot drinks are provided daily, along with regular morning teas and catered events
- Personal development: Personal development budget is available for each Tidean to pursue additional training related to their role
- Private health cover: Private healthcare from Vitality, that includes the ability to earn discounts and rewards for having a healthy lifestyle
- Mental wellbeing : 24/7 Employee assistance, unlimited cognitive behavioural therapy, subsidised mindfulness and relaxation app
Company HQ
City of London, London, UK
Leadership
Dr Oliver Prill
(CEO)Began their career as a Consultant at McKinsey. They also held the role of CEO at both C&A Bank and Optanus, and was COO of Kreditech Holding before joining Tide in 2018.
Share this job
View 24 more jobs at Tide