People Operations Manager, Aura

• If you thrive in a dynamic environment and have a passion for enhancing employee experience through operational excellence, we want to hear from you!
• 5+ years of experience in People Operations or HR roles in a fast-paced, high-growth environment
• Strong experience with Workday and ADP or similar systems
• Proven experience managing benefits administration and open enrollment, vendor relationships, and benefit analysis
• Strong understanding of payroll processes, tax compliance, payroll system integrations, and payroll reporting
• Solid understanding of compliance reporting and HR compliance administration
• Experience managing Leave of Absence (LOA) programs
• Familiarity with employment law and ability to apply changes to company policies
• Excellent project management skills, with the ability to manage multiple initiatives, and stakeholder needs simultaneously
• High attention to detail, strong problem-solving abilities, and the capacity to work with discretion when handling confidential employee matters

Desirable

• We are a fast-paced, high-growth company looking for a dynamic and experienced People Operations Manager to join our team
• This role is critical in ensuring the smooth operation of our People Operations function, including benefits administration, compliance, payroll and policy management
• Lead the annual benefits open enrollment process, including analyzing plan options, negotiating with vendors, and effectively communicating changes to employees
• Continually assess the benefits program to ensure competitiveness and employee satisfaction
• Develop and implement comprehensive wellness initiatives, including mental health support and other resources to support a healthier and more engaged workforce
• Partner with the Payroll Analyst to oversee the payroll process to ensure accurate and timely payments, manage tax filings, and stay current with payroll-related laws and regulations
• Collaborate with the finance team on reconciliation, reporting and payroll audits. Ensure proper integration between HRIS and payroll systems
• Serve as the primary point of contact for benefits and payroll vendors. Build strong relationships to ensure timely service delivery, cost management, and issue resolution
• Oversee LOA requests, coordinating with employees and ensuring compliance with federal, state, and company policies
• Provide guidance to employees and managers regarding leave policies and procedures
• Lead all aspects of HR compliance, including the preparation of required reports (e.g. EEO-1, ACA, and 5500), audits, and updates on legal requirements. Partner with Legal and Finance teams to ensure company-wide compliance with labor laws, benefit regulations, and payroll tax policies
• Act as a subject matter expert for employees on benefits inquiries, providing clear and empathetic guidance on policy clarifications, claims issues, and navigating complex benefits questions
• Regularly review, update, and communicate the employee handbook and company policies to ensure they reflect current employment laws and regulations (local, state, federal), best practices and company culture
• Collaborate with the Finance and InfoSec teams to provide necessary documentation and ensure HR-related compliance for internal and external audits, including SOC2 audits, to maintain process control, data security and regulatory adherence
• Partner with the HRIS team to identify and implement system improvements that enhance employee experience and streamline HR operations
• Collaborate with HR Business Partners (HRBP) to align people operations with strategic goals across departments