Senior DevOps Engineer, Panopto

• Experience: 7+ years of hands-on experience in DevOps, Site Reliability Engineering (SRE), or Cloud Engineering supporting SaaS production environments
• Technical Leadership: A track record of leading large-scale infrastructure projects — cloud migrations, platform re-architectures, major CI/CD overhauls — including the planning, staging, and stakeholder work that makes them land without breaking production
• AWS Mastery: Deep expertise with core AWS services, including EC2, S3, RDS, VPC, IAM, ECS/EKS, and Lambda
• Infrastructure as Code: Demonstrated experience defining production infrastructure using Terraform, CDK, or CloudFormation
• Containers & Orchestration: Proven experience administering production ECS, Fargate, or Kubernetes (Amazon EKS) and Docker container ecosystems
• Software & Scripting: Strong coding or scripting skills in Python and Bash
• AI Tooling: Hands-on experience integrating AI assistants (e.g., Claude) or automated tooling into daily workflows to increase productivity
• Security & Compliance: Practical understanding of cloud security fundamentals (IAM, encryption) and supporting audit frameworks like SOC 2 or ISO 27001

Desirable

• At Panopto, we are the most customer-centric learning technology company in the world
• As the leader in visual and audio-based learning, we empower organizations to share knowledge effortlessly in a capture and post-capture world
• We don’t just build software; we obsess over our users’ goals to deliver solutions that truly matter
• Our mission is simple: to attract the brightest talent, people like you, to Elevate the Craft and do the most impactful work of your career
• To enhance our team we are seeking an experienced Senior DevOps Engineer who thrives at the intersection of engineering and security
• In this role, you’ll own the security posture of a platform used by millions, partnering closely with developers to build secure systems from the ground up
• In this role, you will have the opportunity to do meaningful work in your career, elevating your craft while contributing to a team that values lifelong learning
• As a Senior DevOps Engineer, you are a critical driver of the platform that powers video knowledge management for global universities and businesses
• Operating as a senior individual contributor, you will design, automate, and operate scalable AWS cloud infrastructure supporting high application reliability, security, and performance
• You will bridge the gap between high-velocity engineering and compliance standards (SOC 2, ISO 27001), ensuring our infrastructure posture is pragmatic, scalable, and built on Clarity over Complexity
• Driving an AI-first mindset, you will leverage modern automation alongside AI-assisted engineering practices (such as GitHub Copilot or Amazon Q) and predictive observability tools (AIOps) to eliminate operational toil, accelerate deployment pipelines, and simplify complex architectures
• You'll also have opportunities to contribute to other initiatives that directly advance our core values and support you in elevating your craft
• Build & Scale Cloud Infrastructure: Design and operate resilient AWS environments using Infrastructure as Code (IaC) tools like Terraform, CDK, or AWS CloudFormation
• Optimize CI/CD Pipelines: Engineer and maintain secure automated pipelines using GitHub Actions that test, package, and deploy software changes quickly and reliably
• Drive AI Integration: Incorporate AI coding assistants and automation tooling into infrastructure workflows to accelerate pipeline creation, infrastructure-as-code, scripting, and technical documentation
• Orchestrate Containers: Manage production container platforms using Docker and ECS/Fargate to ensure application scalability and uptime
• Enable Smart Observability: Implement AI-driven monitoring and anomaly detection systems (AIOps) using CloudWatch to catch and remediate issues before they affect users
• Embed DevSecOps: Implement cloud security practices (IAM, data encryption) and maintain audit readiness for SOC 2 and ISO 27001 frameworks
• Eliminate Operational Toil: Write clean, maintainable automation scripts in Python or Bash to streamline production management and reduce manual overhead
• Collaborate Cross-Functionally: Partner with software developers and architects to enhance cloud readiness, production troubleshooting, and support infrastructure needs for machine learning and AI workloads
• Within 3 Months: Familiarize yourself with Panopto’s AWS architecture and CI/CD pipelines; complete initial pipeline enhancements and take part in on-call rotations
• Within 6 Months: Lead the implementation of updated IaC modules and incorporate AI-assisted developer workflows
• Within 1 Year: Serve as a subject matter expert on automation and reliability; design self-healing infrastructure patterns (AIOps) that reduce incident response times and support evolving AI workloads
• Your Legacy: Build a self-service, resilient, AI-augmented cloud infrastructure that allows engineering teams to ship features safely and effortlessly at scale

• Application Review
• Recruiter Call
• Video Interview & Assessment
• Hiring Manager Call
• Interview Loop
• Debrief
• Offer