Senior Director of DevOps, HUMAN
$230k
Bot mitigation & fraud detection platform
Be an early applicant
Bot mitigation & fraud detection platform
501-1000 employees
Be an early applicant
$230k
501-1000 employees
Company mission
To protect the integrity of the digital world by ensuring that every interaction, transaction, and connection is authentic, secure, and human.
Role
Who you are
- 3+ years in a DevOps or Infrastructure leadership role
- Demonstrated success managing high-scale, real-time cloud environments
- Experience leading global teams and operating across multiple time zones
- Proven ability to unify disparate functions into a cohesive, high-performing organization
- Hands-on technical background with the ability to meaningfully contribute during incidents and architectural discussions
- Strong knowledge of cloud infrastructure (AWS, GCP) and distributed systems
- Experience with automation, CI/CD pipelines, infrastructure-as-code, and modern DevOps tooling
- Familiarity with large-scale data systems such as Snowflake, BigQuery, Redshift, Druid, Cassandra, Parquet, HBase, etc
- Experience with streaming or messaging frameworks (Kafka, Kinesis)
- Ability to script/code and work across a wide range of open-source technologies
- Understanding of production security, FinOps principles, observability, and high-availability system design
- Deep sense of ownership; bias toward clarity, iteration, and continuous improvement
- Thrives in collaborative, fast-moving engineering environments
- Able to zoom into technical details and back out to long-term strategy effortlessly
- Communicates clearly and works well across functional and geographic boundaries
What the job involves
- We’re looking for a hands-on, globally minded Senior Director of DevOps to lead and evolve the DevOps function across both our Enterprise and Media product lines
- Today, these teams operate separately; this role will bring them together into a unified organization that delivers world-class reliability, performance, automation, and scale
- You’ll oversee ~15 people (with ~5 direct reports), including DevOps Leads in multiple regions
- You’ll set the technical direction, elevate our operational excellence, modernize infrastructure, and partner closely with Engineering to ensure we can support continued rapid growth
- This is a player–coach role: you won’t be writing code day to day, but you must have the depth to dive into incidents, guide complex troubleshooting, and make strong architectural decisions when it matters
- If you thrive in high-scale environments, enjoy leading sharp engineers, and love building resilient systems that support products used by some of the biggest enterprises in the world, this is a chance to have a real impact
- Lead a unified global DevOps organization across Enterprise and Media teams
- Develop and execute a long-term DevOps strategy aligned with our engineering and product roadmap
- Mentor and grow DevOps Leads and ICs; create a culture of ownership, collaboration, and continuous improvement
- Establish best-in-class DevOps practices, tooling, and processes across regions
- Own the reliability, scalability, and performance of globally distributed, real-time systems that process trillions of events per month
- Lead modernization efforts across our infrastructure, CI/CD pipelines, automation frameworks, and observability stack
- Partner with Engineering on architectural decisions related to distributed systems, data movement, and cloud infrastructure
- Provide hands-on leadership during escalations — guiding root-cause analysis and incident response with technical depth
- Oversee the design, implementation, and operation of high-scale infrastructure in cloud environments (AWS, GCP, etc.)
- Scale tooling, processes, and automation to support rapid product innovation — including agentic AI–driven capabilities
- Drive improvements in cost efficiency, reliability, deployment velocity, and production security
- Champion infrastructure-as-code, testing best practices, and zero-downtime deployment methodologies
- Partner with Engineering, SRE, Security, Product, and Data teams to ensure DevOps alignment with organizational goals
- Collaborate closely with leaders across Tel Aviv, London, and the US to create a seamless global operating model
- Foster transparent communication and joint problem solving across R&D
- Occasional travel will be required to collaborate in person with global team members
Our take
HUMAN develops threat intelligence software to detect and nullify online bots imitating humans. The company has been in operation since 2011, but was originally known as White Ops until Goldman Sachs acquired it in 2020.
It’s estimated that enterprises lose around 5% of their annual online revenue because of bot fraud, which makes up a vast majority of all internet attacks. Skyrocketing bot traffic online since 2020 has led to a massive uptick in demand for services like HUMAN's, and the company now counts the likes of Adobe and Yahoo as customers.
HUMAN has established itself as a leader in its market, operating on five continents. With the Goldman Sachs acquisition and strong funding at its back, the company is showing no signs of slowing down. It has continued to bolster its position by merging with web app safeguarding business PerimeterX, as well as acquiring anti-malvertising leader clean.io. In 2024 it announced a string of new leadership hires amidst accelerated investment in the public sector.
Steph
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2024
$50m
GROWTH EQUITY VC
Jan 2022
$100m
GROWTH EQUITY VC
Total funding: $181m
Company benefits
- Work and Life, Not Work or Life: At HUMAN, we offer flexible work, generous time off, and a culture that values rest so you can grow your career and live your life fully.
- HUMAN Days : At HUMAN, we believe in making a meaningful impact beyond our work. HUMAN Days give our team dedicated time to give back, support their communities , and act with purpose. Being HUMAN means leading with humanity—inside and outside of work.
- Investing in You: Competitive pay, equity, benefits and perks to support you. Grow with HUMAN, tackle new challenges, and help make the internet safer for all.
- Wellness Stipend: Your well-being matters. Our annual wellness stipend supports your physical or mental health, your way.
- Remote, Hybrid, Human: From Zoom calls to hallway chats, we’re remote and hybrid. It’s not where you work—it’s how you show up that counts.
- Never Stop Learning: We believe in growth. Our yearly stipend supports your development – upskilling, reskilling, or deepening what you do best.
Company HQ
Ukrainian Village, New York, NY
Leadership
Tamer Hassan
(Co-Founder & Executive Chairman)Former pilot & officer in the United States Air Force. Founder & former CEO at big data analytics company, Compel Data Technologies.
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