Staff Machine Learning Engineer, ServiceNow
$158.5-277.5k
Plus equity (when applicable), variable/incentive compensation
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$158.5-277.5k
Plus equity (when applicable), variable/incentive compensation
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Over 8 years of experience with strong proficiency in React.js, Java, Python, or a similar object-oriented programming language
- A solid understanding of data structures, algorithms, object-oriented design principles, design patterns, and considerations for performance and scalability
- Extensive experience with machine learning frameworks (e.g., TensorFlow, PyTorch, Jupyter Notebooks)
- Strong analytical and problem-solving skills
- Excellent communication and teamwork abilities
What the job involves
- Develop high-quality, clean, scalable, and reusable code by adhering to best practices in software engineering architecture and processes, including code reviews and unit testing
- Collaborate closely with product owners to gather detailed requirements specifically for Generative AI products. You will take full ownership of your code throughout the entire lifecycle—from design and implementation to test automation and the delivery of high-quality, innovative solutions that leverage generative AI technologies for our users
- Create user-friendly software that enables customers to extend and customize functionality according to their specific needs. Work alongside cross-functional teams to integrate machine learning solutions effectively
- Play a vital role in the design and implementation of new products and features, while also enhancing the existing product suite with innovative machine learning capabilities
- Serve as a mentor to colleagues, fostering an environment of knowledge-sharing and continuous learning
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
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Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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