Renewals Manager, Planful

$80-95k

Salesforce

Junior and Mid level

Remote from Canada, US

Cloud FP&A Platform for Continuous Planning

Posted today

Cloud FP&A Platform for Continuous Planning

501-1000 employees

B2BEnterpriseFinancial ServicesSaaSCloud Computing

Posted today

$80-95k

Salesforce

Junior and Mid level

Remote from Canada, US

501-1000 employees

B2BEnterpriseFinancial ServicesSaaSCloud Computing

Company mission

Planful was founded to speed up the end-to-end financial planning and analysis process, driven by a vision of continuous planning. It fosters business-wide participation in decision-making and planning, optimising how employees navigate their organisation through frequent and complex business changes.

Job

Company

Role

Who you are

1+ years successful track record of sales or customer success in the enterprise software or software-as-a-service market
Track record of meeting/exceeding targets
Excellent interpersonal skills and empathy for customers
Ability to thrive in a cross-functional environment while juggling multiple responsibilities
High level of intellectual curiosity -- you see opportunity and growth in learning more about what you do and how it impacts others
Results-oriented sales professional
Ability to learn quickly and to adapt easily to change
Domain knowledge of Finance/FP&A space is a plus

What the job involves

We’re seeking a self-motivated Renewals professional to manage Planful’s customer retention initiatives. This person will be responsible for creating and maintaining healthy customer relationships and will lead the commercial aspect of the renewal process
The Renewals Manager is an integral part of Planful’s Customer team and will collaborate closely with our Account Managers, Customer Success team, and senior leadership to ensure the long-term success of Planful’s customers
Manage the entirety of renewals process, including negotiation and ownership of commercial contracts
Collaborate with Sales to identify risks and ensure timely renewals
Analyze usage patterns and customer health metrics to preempt churn risks
Engage proactively with customers ahead of renewal dates to assess satisfaction, resolve issues, and identify opportunities for growth
Maintain accurate renewal forecasts using tools like Salesforce and Clari
Consistently exceed quarterly and annual retention goals

Our take

Planful is driven by the conviction that continuous planning elevates the financial IQ of all parties involved. It rebranded in 2020 from 'Host Analytics' to reflect this fundamental focus on continuous planning being central to Planful's identity.

Currently, most financial institutions only have quarterly or even annual planning reviews, meaning they have to rely on outdated budget projections & financial metrics so they lag behind the curve. Planful sets itself apart through helping clients to use monthly, weekly, or more frequent cycles. This means businesses can adapt and innovate rapidly in response to events and help drive financial innovation.

Planful’s cloud financial planning and analysis solutions stand out as it delivers 90% reduced reporting time, and up to 75% reduced average time to close. This approach has led to Planful being trusted by hundreds of big-name brands, including Five Guys, Evernote, Boston Red Sox, Robinhood, and TGI Fridays, as well as hundreds of thousands of users across the world.

Freddie

Company Specialist at Welcome to the Jungle

Insights

8% employee growth in 12 months

Glassdoor (4.7)

Company

Funding (last 2 of 8 rounds)

Feb 2020

$6.7m

SEED

Nov 2014

$25m

SERIES E

Total funding: $95.3m

Company benefits

12 weeks fully paid parent leave
Flexible working hours
Full medical, dental, vision benefits
Work from home opportunities
Health insurance

Leadership

Grant Halloran

(CEO)

Having spent over 8 years at ANZ , Grant went onto cco-found ProductBank and Brand Manager. In 2007, he went onto become CEO of Orbis for 5 years. Since then, Grant has worked at Anaplan as CMO and OmniSci as CCO.

Share this job

View 7 more jobs at Planful