Customer Success Engineer, Orca Security
AI-powered cloud security platform & CNAPP
Job no longer available
AI-powered cloud security platform & CNAPP
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To provide the world's most comprehensive cloud security platform while adhering to what we believe in: frictionless security and contextual insights, so you can prioritize your most critical risks and operate in the cloud with confidence.
Role
Who you are
- 5+ years in customer-facing technical roles (CSE, TAM, Solutions Architect, or DevOps/Security Engineer)
- Proven experience with enterprise cloud environments (AWS, Azure, GCP)
- Hands-on knowledge of Kubernetes, containers, and CI/CD pipelines
- Strong understanding of cloud security architecture and the CNAPP ecosystem
- Proficiency in scripting, automation, and API integrations
- Exceptional communication and consulting skills—able to engage both technical teams and C-level executives
- A passion for helping customers operationalize security at scale and deliver measurable value
- Bonus: Experience with IaC (Terraform) or Kubernetes certifications (CKA/CKAD/CKS)
What the job involves
- As a Customer Success Engineer for Strategic Accounts, you’ll be the technical quarterback for Orca’s largest and most complex customers
- You’ll partner closely with executives, architects, and security teams to ensure they unlock the full value of the Orca Platform—driving adoption, expanding use cases, and shaping long-term cloud security strategies
- You’ll combine deep technical expertise with strategic relationship management, serving as the bridge between our customers and Orca’s product, engineering, and go-to-market teams
- From on-site visits to executive workshops, you’ll ensure customers achieve measurable outcomes and see Orca as a critical part of their cloud security transformation
- Serve as the trusted technical advisor for Orca’s most strategic customers
- Lead customer visits, executive briefings, and technical workshops to accelerate adoption and strengthen relationships
- Drive deployment, expansion, and operational excellence through architecture reviews and best practice guidance
- Collaborate with customer stakeholders to align cloud security goals, compliance initiatives, and risk reduction strategies
- Partner with Customer Success Managers to design and execute tailored success plans tied to business outcomes
- Identify and remove technical blockers while advocating for customer needs across Product, Support, and Engineering
- Present platform value and innovation in executive-level business reviews
- Collaborate with Sales on renewals, expansions, and long-term strategic growth
- Provide insights and feedback to influence Orca’s product roadmap and customer experience
Our take
As more companies move their systems and data into the cloud, security tools are struggling to keep up. Traditional approaches were built for older IT setups and often require complex installations, leaving gaps in visibility and protection. The founders of Orca Security saw that cloud environments needed a completely different approach, one that could give full visibility without slowing teams down. So they set out to rebuild cloud security from the ground up, focusing on simplicity, speed, and coverage.
Orca's platform works by connecting directly to a company's cloud environment an scanning it without needing agents installed on every machine. This allows it to quickly identify risks like misconfigurations, vulnerabilities, exposed data, and suspicious activity, all in one place. By combining different types of security checks into a single platform, Orca helps teams understand what matters most and fix issues faster. More recently, the company has also began to lean into AI, helping automate decision-0making and improve how itheats are ddeteced and managed.
Since launching, Orca has grown quickly and build strong momentum. It raised $640M early on and reached a valuation of around $1.8B, backed by major investor and used by well-known companies like SAP and Autodesk. Today, it's trusted by hundreds of organizations and is seen as a leader in cloud security.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Oct 2021
$340m
SERIES C
Mar 2021
$210m
SERIES C
Total funding: $632m
Company HQ
Pearl District, Portland, OR
Leadership
Avi Shua
(Co-Founder & Chief Innovation Officer)Avi initially served as the company's CEO until 2023, when he moved into the role of Chief Innovation Officer. Prior to Orca Security, he spent 11 years at Check Point Software Technologies in various roles, including Chief Technologist of Threat Prevention.
Gil Geron
(Co-Founder & CEO)Gil initially served as the company's CPO before moving into the role of CEO in 2023. Previously he spent nearly 11 years at Check Point Software Technologies in various roles, including Director of Cyber Security Gateway & Cloud Products.
Liran Antebi
(Co-Founder & Chief Architect)Prior to co-founding Orca Security in 2019, Liran spent over16 years at Check Point Software Technologies, as a Software Developer, Technology Leader and Architect.
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