Marketing Operations Manager, SevenRooms
$119-140k
OTE
OTE range consists of base salary + annual bonus
Hospitality guest experience platform
Be an early applicant
Hospitality guest experience platform
201-500 employees
Be an early applicant
$119-140k
OTE
OTE range consists of base salary + annual bonus
201-500 employees
Company mission
To help empower hospitality operators everywhere.
Role
Who you are
- 4+ years of experience in a B2B Marketing Automation role
- Hands on experience with marketing automation tools required (Marketo) including implementation, administration and integration with Salesforce
- SQL + Excel (can perform complex functions) experience required
- Familiarity with Google Analytics
- Able to learn new technologies and determining its impact on the business
- Ability to multi-task in a high-volume, fast-paced and entrepreneurial environment without sacrificing attention to detail
- Excel in project management across teams and for programs, working cross team and communicating internally about project descriptions and timelines
What the job involves
- As a Manager, Marketing Operations you will implement a world-class marketing automation and operations responsibility, allowing marketing and sales teams to achieve our revenue goals. You will be working across different teams and will ensure we have total visibility into our pipeline, and can improve the customer journey. You will report to our Sr. Director of Demand Generation
- At SevenRooms, our Marketing team is a dynamic and collaborative group that drives growth and amplifies our brand. The team is composed of four key functions: Product Marketing, Demand Generation, Creative, and Communications.
- Together, we craft compelling messaging, execute data-driven campaigns, develop innovative content, and build meaningful connections with our audience. We’re passionate about telling the SevenRooms story in ways that inspire, engage, and deliver measurable impact
- Oversee the marketing tech stack from end-to-end, including Marketo, Terminus, and Live Chat
- Project manage marketing operations programs, including identifying our requirements with partners
- Troubleshoot tracking and routing errors, documenting themes, and coming up with wholesale solutions that help us scale
- Build and maintain the marketing automation roadmap from the ground up, improving and innovating marketing integrations, database segmentation, lead-scoring modeling, and data stewardship
- Champion a "no-lead-left-behind" mentality, and ensure our funnel is air-tight
- Measure and analyze campaign effectiveness including email and conversion metrics, produce campaign insights using closed-loop reporting between Marketo and Salesforce
- Design campaign workflows: validation rules, triggers, alerts, and automated responses
- Manage UTM tracking and routing
- Lead compliance exercises to ensure database integrity and manage lead and contact data hygiene observing GDPR, CCPA, CAN-SPAM and CASL
Our take
SevenRooms is a guest experience and retention platform that helps restaurants and hospitality operators manage reservations, guest data, and operations. Founded in 2011, the platform allows businesses to take better control of customer information, thereby improving relationships and streamlining operations.
The company serves over 11,000 operators, including major clients like MGM, Wynn, and Marriott, and powers 80% of Las Vegas's major hotels and restaurants/. The platform helps restaurants increase repeat booking and collect guest feedback, offering personalized marketing and improving customer experience.
As more businesses embrace technology, SevenRooms is positioned for even more success. Its focus on building personalized guest relationships and offering data-driven insights make it a key player in shaping the future of the hospitality industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
55% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2020
$50m
SERIES B
Oct 2018
$5.1m
EARLY VC
Total funding: $71.5m
Company benefits
- 401(k) & Retirement Plans: Helping you prepare for your future
- Medical, Dental & Vision Insurance: Multiple plans to fit your unique needs
- Flex Hours & Remote Work: Your own schedule, on your own terms
- Stock Options: Have a stake in our growing business
- Paid Parental Leave: Time off to grow and support your family
- Learning & Growth: Providing support and programming to give you room to grow
- Unlimited Vacation: Take the time you need for some R&R
- Fresh Start: Your first two weeks of employment as paid time off
- Roomies Choice: A monthly stipend giving you choice to invest in yourself
- Tenure Experiences: Milstone awards to recognize your time and deidcation
Company HQ
Rose Hill, New York, NY
Articles
Leadership
Joel Montaniel
(CEO)Joel started their career as a Credit Suisse Analyst, before spending 7 months at C&K Properties and 2 years at LivePerson. They left their position as Chief of Staff in July 2011 to co-found SevenRooms, serving as CEO since.
Allison Page
(CPO)Began their career in Investment Banking at Credit Suisse before joining Hodes Weill & Associates. They hold a bachelor’s degree in Finance & Real Estate from The Wharton School.
Kinesh Patel
(CTO)Received a B.S. in Electrical/Computer Engineering from the University of Texas at Austin, and an MBA in Finance and Strategy from the New York University Leonard N. Stern School of Business. Team Lead, Scientific Computing at ExxonMobil.
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