Senior Director of Product Marketing Operations & Competitive Intelligence, PagerDuty

• 10+ years of experience in B2B marketing, market research, or a related field
• 5+ years’ experience leading a marketing function, or similar, used to managing multiple projects at one time within established timelines
• Proficient in planning and project management skills
• Ability to handle individual contributor and detail-oriented responsibilities in addition to people management responsibilities such as guiding, performance managing and mentoring a team
• Strong analytical skills and experience in quantitative and qualitative research methods, translating complex data into actionable insights
• Delivers results efficiently with a high sense of urgency when applicable
• Excellent communication and presentation skills, both written and verbal
• Ability to build strong partnerships at all levels of leadership and manage by influence
• Seamlessly negotiates and manages conflict
• We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story
• Whether you're exploring a career change or taking your next step, we look forward to reviewing your application

Desirable

• We are seeking a seasoned and insightful people leader to establish and spearhead our Product Marketing Operations and Competitive Intelligence function, reporting directly to the VP, Product Marketing
• In this pivotal role, you will lead a dedicated team, driving both major and minor product launches, cultivating robust competitive intelligence, and consistently reporting on progress across all initiatives
• Specifically, evolve, establish and execute product marketing programs and operations related to GTM readiness, to include:
• Product Launch process - Establish, document and maintain product market launch framework, operating model and launch calendar that aligns with development and the field
• Product Launch management - organize and execute critical product launches, driving the planning and execution of launch activities, events/webinars and ensuring alignment and readiness across all marketing work streams, while coordinating overall readiness with development and field teams
• Competitive Intelligence - manage a team that builds and runs a competitive intel program that serves as the internal authority on competitive dynamics, equipping sales teams with sharp differentiation, timely insights and effective strategies to win
• Repeatable sales plays - partner with PMMs, Field, and Enablement stakeholders to define, build and deliver repeatable sales motions to drive annual operating targets (pipeline, billings, net-new logos)
• PMM Planning and Coordination - organize and drive quarterly and yearly planning and operating plans for product marketing, including reporting results to key stakeholders; organize and drive PMM all-hands and leadership meetings and related presentations
• Standards, Best Practices and Consistency - drives the establishment of consistent templates, frameworks, and constructs for use across the team
• Portfolio-level content and enablement - drive the planning, delivery and quality of content for any cross-product activity, such as launch content, major event session tracks, and product marketing related enablement programs for sales revenue achievement