Channel Success Manager, Ravelin
NORAM & LATAM
Technology to prevent payments fraud
Open for applications
Technology to prevent payments fraud
101-200 employees
Open for applications
101-200 employees
Company mission
Ravelin's mission is to predict risk with unmatched accuracy and speed, to enable its clients to prevent fraud and accept payments with confidence.
Role
Who you are
- Proven experience in channel sales or partner management
- Ability to demonstrate success through winning deals and a structured approach to pipeline growth
- Understanding of the complexities and ability to navigate a solution-focused sell to large organisations
- Ability to demonstrate a complex solution through a guided sales demo, with a focus on prospect engagement
- Strong communication and interpersonal skills
- Excellent relationship-building and management skills
- Ability to develop and execute channel strategies
- Strong analytical and problem-solving skills
- Proficiency in using Salesforce
- Ability to work independently and as part of a team
- Strong organisational and time-management skills
- Ability to adapt to changing market conditions and customer needs
- Spanish language
- Understanding of Payment Fraud (preferred but not required)
What the job involves
- Ravelin is looking for a high-performing individual to help us accelerate our customer acquisition and revenue growth targets via our channel partners
- You will be responsible for spearheading our efforts within the region to maximise revenue and growth via our partners
- Partner Relationship Management: Building and maintaining strong relationships with channel partners, including resellers, distributors, and integrators
- Sales Management: Lead sales calls and product demonstrations of the Ravelin suite on behalf of channel partners
- Channel Strategy Development and Execution: Identify, engage and qualify net new opportunities within channel partners within the Ravelin ICP framework. Execute on commercialisation, pricing and negotiation via channel partners
- Partner Enablement: Providing partners with the necessary resources, training, and support to effectively sell the company's products or services
- Performance Monitoring and Reporting: Tracking channel performance in region, identifying areas for improvement, and reporting on key performance indicators (KPIs)
- Target Setting and Management: Build, maintain and report on a pipeline growth to achieve/exceed quarterly and annual target
- Promotional Activities: Plan and lead regional initiatives within NORAM + LATAM, being the face of the Ravelin solutions with our partners. Including Roundtables and conferences
- Collaboration: Work with internal teams including product, integrations, marketing, client ops and leadership, to ensure alignment, support and capacity constraints are fully considered
Our take
Ravelin has developed machine learning-based technology that helps online merchants and their payment service providers reduce losses to fraud, and improve acceptance rates of orders.
The company is aiming to give merchants more confidence in accepting customers and transactions, while tackling organised fraud rings - a problem Ravelin says is a multi-billion dollar problem for the ecommerce industry.
Tackling this problem means there is significant value in Ravelin's offering, and it has already signed up significant enterprise customers like Just Eat and Quiqup. In 2022, the company partnered with Mastercard to enhance its platform, and help more merchants strengthen their fraud detection capabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jul 2020
$21.5m
SERIES C
Sep 2018
$10.5m
SERIES B
Total funding: $37.6m
Company benefits
- Remote first - it’s up to you whether you come in to the office or work from home, and we also support Ravelinos who work internationally, on a temporary or permanent basis, through our partner Omnipresent
- Mental health support - we’ve partnered with Spill to provide round the clock access to therapists, we offer a 24/7 employee assistance programme through AXA, and we also book wellbeing days into everyone’s calendar each quarter
- Charity - we make monthly donations to various causes, and our Ravelinos are able to nominate charities through our Ravelin Gives Back initiative
- Volunteering - we organise in-person volunteering opportunities throughout the year
- Flexible hours
- Employer-contributed pension scheme
- Equity scheme
- Lunches twice a month and the office kitchen cupboards are stocked with treats and goodies on a weekly basis
- Home office budget
- One day each quarter dedicated to learning and personal development
- Individual yearly learning budget of £1000, and access to company wide training
- Comprehensive medical cover through AXA or US equivalents, including dental and optical cash back
- Remote fitness - virtual yoga twice a week, team HIIT sessions, and online Pilates class
- Socials - we do our best to include everyone in our social activities, whether you work remotely or you’re always in the office, and anyone at Ravelin can organise a social!
Company HQ
Old Street, London, UK
Leadership
Martin
(CEO)Founding engineer at Hailo, and lead developer at Hub Culture.
Leonard
(CTO)Technical Lead at Hailo. Founded a web development company specialising in ecommerce.
Mairtin
(CIO)Head of Fraud at Hailo. 10 years experience working as a crime intelligence analyst for organisations such as the Metropolitan Police
Nick
(CFO)Finance Director at Hailo. Previously Finance Director for Canonical (technology to deliver open source software).
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