Senior Market Manager, Airbnb
$139-163k
Community marketplace for holiday accomodation
Job no longer available
Community marketplace for holiday accomodation
1001+ employees
Job no longer available
$139-163k
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 8+ years of experience in sales, account management, or partner support, with a strong track record of building and growing business relationships
- Experience working cross-functionally across multiple stakeholders, with the ability to influence and align teams toward shared goals
- Demonstrated ability to operate effectively within highly regulated, policy-driven environments, balancing business objectives with compliance requirements
- Proven ability to manage a leads pipeline and book of business, driving growth and retention
- Strong quantitative skills with the ability to interpret data and apply insights to decision-making
- Ability to operate at both strategic and tactical levels, with success in ambiguous and fast-paced environments
- Excellent communication and presentation skills across phone, email, and in-person interactions
- Self-starter with strong time management, prioritization, and problem-solving skills
What the job involves
- Our Supply Team is growing, and we want you to be part of it! As a Senior Market Manager, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory
- You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb
- As a Senior Market Manager, your role will entail ensuring the health and expansion of our supply in your territory. This will involve managing Hosts and acquiring high-quality inventory. Your focus will be to enhance Airbnb's market presence in your designated region through close collaboration with cross-functional partners and by leveraging your expertise on the local market
- Operating in a highly regulated and policy-driven environment, you will partner closely with teams such as Public Policy, Legal, Tax, Product, and Communications to ensure compliant, sustainable market growth. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success while navigating evolving regulatory landscapes
- This includes developing acquisition strategies, managing relationships with strategic partners, and creating new partnerships. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure long-term success
- Build, manage, and expand partner relationships within your territory, aiming to surpass quarterly targets
- Conduct regular optimization calls and business reviews with partners, providing exceptional, timely service, including in-person support as needed
- Implement strategies to effectively manage and optimize strategic partnerships
- Prospect and onboard new, high-quality supply within your assigned geography
- Educate clients on product updates while gathering and relaying feedback to internal stakeholders
- Leverage data to identify and pursue strategic growth opportunities, navigating operational and regulatory complexities
- Develop and execute innovative engagement strategies tailored to your market
- Work cross-functionally with Product, Communications, Public Policy, Legal, Tax, and Customer Support teams to drive compliant and sustainable market success
- Navigate and interpret local regulations and policy considerations, ensuring alignment with Airbnb standards and external requirements
- Build deep expertise in local market trends to inform internal strategy and external partnerships
- Understand technical aspects of software partnerships to support hosts effectively
- Represent Airbnb in external meetings and industry events, reinforcing brand presence
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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