UX Researcher, GitLab
Artificial Intelligence
$100-150k
+ Employee Stock Purchase Plan
One DevOps platform
Be an early applicant
One DevOps platform
1001+ employees
Be an early applicant
$100-150k
+ Employee Stock Purchase Plan
1001+ employees
Company mission
To make it so that everyone can contribute. When everyone can contribute, users become contributors and we greatly increase the rate of innovation.
Role
Who you are
- We're looking for someone who can balance speed with rigor - moving quickly when needed while ensuring research quality
- This role requires comfort with ambiguity and the ability to adapt your approach based on team needs and timelines
- Empathetic, curious and open-minded
- Deep experience running mixed-methods research
- Experience working directly with stakeholders and be comfortable guiding them to the most appropriate research approach (in particular if they have a different opinion)
- Experience working in a highly iterative, fast paced environment, and have the ability to pivot with sudden changes in direction
- Self-motivated and self-managing, with strong organizational skills
- Ability to ramp up to a highly technical domain quickly
- Share our values, and work in accordance with those values
- Able to conduct research in a fully remote setting
- Experience working on enterprise and/or developer tooling products is a plus
- Experience working on AI products, particularly for enterprise dev tooling, is a plus
- We welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement
- If you're excited about this role, please apply and allow our recruiters to assess your application
What the job involves
- You'll be joining GitLab's UX Research team, supporting our core AI domain - working on features like Duo Agent Platform, GitLab Knowledge Graph, and Agent Marketplace to name a few
- You'll lead tactical studies (helping teams make fast decisions) and contribute to strategic research (shaping our AI product direction)
- You'll work alongside Senior and Staff UX Researchers who will support your growth, while building strong collaborative relationships with your Product Design and Product Management counterparts
- Focus on AI/ML product research for enterprise developer tools
- Opportunity to shape how developers experience AI-powered features
- Fast-paced environment where research directly influences design decisions
- Work on cutting-edge AI UX challenges
- Be the expert on the users within your allocated area of coverage: know how they use the GitLab, their pain points, their workflows, etc
- Collaborate with GitLab designers, product managers and engineers on a wide array of research projects
- Conduct all stages of UX research: identifying, planning, driving, conducting, analyzing, and reporting out insights
- Use a wide variety of qualitative and quantitative research methods to apply to research questions
- Communicate out statuses and updates of project work to stakeholders
Our take
GitLab is an open-source collaboration platform for developers. It enables teams to build code quickly from anywhere without compromising on security or quality. GitLab already has an estimated 30M+ users from all over the world.
According to a 2021 GitLab report, 60% of developers can release code 2x faster with DevOps platforms that bring teams together and accelerate processes. It stands out by catering to programmers of all experiences. Gitlab's version control system helps streamline the process of creating, maintaining, and deploying code, whoever you are.
GitLab was in the right place to capitalise on the recent trend toward rapid digital transformation and remote working. This trend is expected to grow, and with it, GitLab's popularity. With its successful 2021 IPO and the patronage of major brands such as Nasdaq and Jaguar Land Rover, GitLab is expected to solidify its position as the go-to platform for development teams.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2019
$268m
SERIES E
Dec 2018
$20m
SERIES D
Total funding: $435m
Company benefits
- We offer benefits to manage your health, wealth, and well-being regardless of location
- Flexibility in schedule to be there for life’s important moments
- Equity compensation & Employee Stock Purchase Plan offered
- Generous Paid Time Off
Company HQ
Financial District, San Francisco, CA
Leadership
Sid Sijbrandij
(CEO)Studied Physics at the University of Twente. Interned at P&G and IBM. Was Lead Architect at the Netherlands' Ministry of Justice from 2009 to 2012. Founded app store Comcoaster in 2008, and then co-founded GitLab in 2012.
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