Senior Product Manager, Muck Rack
Subscription & Lifecycle
£96-114k
Salary given is for the UK. In Ireland, the salary is 91,000 - 107,000 EUR.
Public Relations software
Be an early applicant
Public Relations software
201-500 employees
Be an early applicant
£96-114k
Salary given is for the UK. In Ireland, the salary is 91,000 - 107,000 EUR.
201-500 employees
Company mission
To transform the way companies engage with the media.
Role
Who you are
- 4+ years of product management experience in a SaaS environment, or equivalent experience in platform-adjacent product roles
- Experience owning end-user product solutions tied to subscriptions, accounts, users, provisioning, entitlements, or lifecycle workflows
- Strong understanding of how APIs and large systems work, and how product decisions impact engineering complexity
- Demonstrated experience with product-led growth, from activation through ongoing customer maintenance and expansion
- Comfort working closely with Engineering to understand technical requirements, ask the right questions, and scope feasible solutions
- Experience collaborating cross-functionally across Product, UX, Sales, Customer Success, Onboarding, Support, and Enablement
- Experience using product development and analytics tools (e.g., Jira, Linear, Heap, Pendo, SQL-based analysis)
- Salesforce API experience is a plus, but not required
What the job involves
- We’re looking for a technically curious, customer-obsessed Senior Product Manager, Subscription & Lifecycle to own the foundational experiences that define how customers activate, manage, and grow their relationship with Muck Rack
- This role focuses on subscription lifecycle workflows including activation, onboarding, provisioning, entitlements, access changes, and ongoing maintenance that enable product-led growth while supporting sales-assisted expansion
- This is an end-user product role with deep platform adjacency
- You will work closely with Engineering, Product, UX, Operations, and Go-To-Market partners to design and ship scalable systems that determine how customers get more Muck Rack — from first activation through expansion, change, and long-term use
- Own the subscription and lifecycle product surface end to end, including activation, onboarding, provisioning, entitlements, access changes, and maintenance workflows
- Partner closely with Engineering to design scalable, API-driven solutions that support customer growth, internal tooling, and future platform evolution
- Translate customer and internal needs into clear product requirements that balance usability, security, scalability, and system constraints
- Drive product-led growth (PLG) experiences that make it easy for customers to discover, adopt, and expand their use of Muck Rack over time
- Collaborate with Sales, Customer Success, and Enablement to ensure lifecycle workflows support real GTM motion without creating friction or manual workarounds
- Maintain and prioritize a backlog of work in close partnership with Engineering, ensuring clarity on scope, dependencies, and tradeoffs
- Use qualitative and quantitative data to identify opportunities, validate decisions, and measure impact across activation, usage, retention, and expansion
- Communicate clearly with stakeholders across Product, Engineering, and GTM to align on priorities, timelines, and outcomes
- How success will be measured in this role:
- Customers can easily activate, manage, and expand their subscriptions with minimal friction
- Subscription and lifecycle workflows support both self-serve PLG and sales-assisted growth
- Engineering teams have clear, well-scoped requirements that enable scalable, maintainable systems
- APIs and internal systems are designed with long-term extensibility and reliability in mind
- Product decisions are grounded in data, customer insight, and thoughtful tradeoffs
Application process
- We’ll keep you informed at every step and let you know if anything changes along the way
- Intro call with a member of our Talent Team
- A video interview with the Hiring Manager
- Peer interviews with future teammates
- Final conversation(s) with member(s) of our executive team
Our take
Muck Rack was founded in 2009 as a platform for businesses to connect with journalists. As of 2022, tens of thousands of journalists have profiles on Muck Rack that are available for companies such as Google, Pfizer, and Duolingo to browse and employ writers from.
The nature of journalism has evolved since Muck Rack’s founding, with social media and digital outlets taking away market share from printed publications. As the landscape changes, Muck Rack has expanded its services to include a Public Relations Management platform.
It’s moves like this, as well as their shift to a “distributed” business (hybrid or remote), that have sparked renewed investor confidence in Muck Rack. Though the company has been bootstrapped since its founding, Muck Rack received its first outside funding of $180 million in 2022, underscoring the importance investors place on their platform.
With this substantial funding, the future is bright for Muck Rack, as it continues to roll out updates and new features to its platform. Digital content can go viral in a matter of hours, and the creators are not always journalists, meaning Muck Rack must remain agile and quick to respond.
Steph
Company Specialist at Welcome to the Jungle
Insights
31% employee growth in 12 months
Company
Company benefits
- Fully distributed - Much Rack are committed to a permanent, fully remote environment, core to the way they do business.
- Geo-neutral compensation - Much Rack believe in equitable pay regardless of where you live.
- Time off - 4+ weeks off-the-grid vacation, sick and mental health days, and company holidays.
- Insurance - Health, vision, and dental coverage paid at 100% for individuals
- Retirement planning - MUck Rack contribute 3% of your annual salary to your 401k automatically.
- Paid parental leave - 8 weeks fully paid bonding for all parents + up to 8 weeks fully paid recovery from childbirth.
- Full WFH set up - Including monthly phone/internet reimbursement and coworking stipend.
- Learning & development - Take advantage of unlimited access to learning platforms and regular training opportunities.
- No meeting Fridays - Take control of your calendar, and make time for reflection and deep-focus tasks
Company HQ
Brickell, Miami, FL
Leadership
Gregory Galant
(Co-Founder & CEO)Currently CEO & Co-Founder of the Shorty Awards for social media. Previously CEO of RadioTail and Chairman of Halenet.
Lee Semel
(Co-Founder & CTO)Currently Co-Founder and Producer at the Shorty Awards. Previously Founder and CTO of Innofinity.
Share this job
View 7 more jobs at Muck Rack