Business Development Representative, Elation Health
Patient scheduling software
Be an early applicant
Patient scheduling software
201-500 employees
Be an early applicant
201-500 employees
Company mission
To empower physician groups and primary care doctors to deliver phenomenal patient care.
Role
Who you are
- 1+ year of experience in an SDR, BDR, inside sales, or customer-facing role; inbound experience preferred
- Excellent written and verbal communication; confident, concise, and empathetic with physicians/clinicians and practice leaders
- Process discipline with a bias for action: you move fast, follow through, and manage details across many leads without dropping balls
- Comfort with sales tools and systems (e.g., Salesforce CRM, Gong Engage, Outreach) and willingness to learn quickly
- Curiosity about healthcare and primary care operations; passion for technology that makes clinicians’ work easier and patient care better
- Experience working with physician offices or ambulatory care settings, or familiarity with EHRs, health tech, or medical practice workflows are a plus
- Track record of meeting or exceeding demo/meeting quotas in a high-velocity environment
What the job involves
- The Business Development Representative (BDR) is the first line of engagement for prospective customers who raise their hand to learn about Elation
- You will respond quickly to inbound interest, qualify fit and needs, and schedule high-quality discovery and demo meetings for our Account Executives
- You’ll operate with urgency, empathy, and precision—elevating the experience for clinicians and practice leaders while fueling a predictable pipeline engine for our Small Group Sales team
- You’ll also help optimize our funnel by sharing structured feedback that improves lead quality and conversion across the buyer journey
- This role has high growth potential within the Growth organization with consistent performance, proven curiosity, and grit to learn the space
- Respond to inbound leads with speed and professionalism, following defined SLAs and sequences to maximize connection and conversion to scheduled demos
- Leverage Gong Engage and other tooling to ensure timely follow‑up and process compliance
- Qualify inbound interest across key criteria (practice type/size, goals, timeline, tech stack) and articulate how Elation’s clinical-first platform supports physician-led primary care
- Schedule discovery and product demos for Account Executives; own handoffs, calendar logistics, confirmations, and pre‑meeting context to drive high show rates and strong outcomes. Measured by meetings set, lead‑to‑demo conversion, and demo show rate
- Maintain meticulous Salesforce hygiene: enrich and log all activities, dispositions, next steps, and account/contact data to ensure visibility and accurate forecasting
- Partner closely with AEs on demo quality feedback, and communicate lead quality and thematic feedback to Marketing to improve campaigns and audience targeting
- Represent Elation with compassion for clinicians’ time; deliver a white-glove experience that reflects our commitment to primary care excellence
- Partner with the team to staff the specific hours needed to provide coverage to support speed to follow up and conversion
- Tools You’ll Use:
- Salesforce (CRM) for lead/record management and reporting
- Gong Engage for follow‑up orchestration and compliance monitoring
- AI tools such as Glean to sharpen follow up, and leverage outside of the human touch
Our take
Each year, inefficient clinical care contributes to more than $750B lost in the United States due to various pitfalls in the healthcare system. Elation Health is a healthcare company that has set out to change this narrative by improving the physician-patient relationship.
It takes a network approach to patient data, allowing physicians to interact and deliver better services and care. For example, the platform gives professionals in any location the ability to access records, review reports, contact patients, and send prescriptions, as well as offer virtual care in the form of video calling.
And it's proving a success, as it is used by over 25,000 clinicians that care for millions of patients. The patient scheduling software market is a very busy market, packed with others offering similar products, however, Elation had a busy 2024 and is in a prime position to stay ahead of its competitors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
37% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2022
$50m
SERIES D
Dec 2020
$40m
SERIES C
Total funding: $108.5m
Company benefits
- Benefits Plan: We offer medical,dental, and vision insurance, as well as Flexible Spending Accounts and life insurance
- Pay and Equity: We offer a meaningful salary and equity package to each member of our team
- Flexible Time-Off: We believe that you should be trusted and empowered to take time off when you need it
- Home Office + Tech Stipend: We offer a home office stipend to help make work from home life a bit easier
Company HQ
Alamo Square, San Francisco, CA
Leadership
Kyna Fong
(Co-Founder & CEO)Currently a Member of YPO and an Officer Manager at Dennis Y. UFong. They began their career at UBS and JP Morgan and were an Assistant Professor of Economics at Stanford.
Conan Fong
(Co-Founder & CXO)Studied at McGill and Johns Hopkins. Previously a Consultant at the Courtyard Group.
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