Staff Site Reliability Engineer, Apple
Kubernetes ASE
Personal technology company
Open for applications
Personal technology company
1001+ employees
Open for applications
1001+ employees
Company mission
Apple's mission is to bring the best user experience to its customers through its innovative hardware, software, and services.
Role
Who you are
- If you're driven by designing, engineering, and running systems that make a real difference for our customers, Apple is the perfect place for you
- The ideal candidate is a highly motivated self-starter with a passion for excellence, quality, and meticulous attention to detail
- Kubernetes Expertise: Deep understanding of Kubernetes architecture, components, and best practices. Proficiency in managing Kubernetes clusters, deploying applications, and automating workflows using tools like Helm and Kustomize
- Cloud Platforms: Experience with major public cloud providers and their cloud-native services. Familiarity with infrastructure as code (IaC) tools like Terraform or Ansible
- SRE Principles: Adherence to SRE principles, including monitoring, alerting, error budgets, fault analysis, and automation. Strong focus on reliability, availability, and performance
- Telemetry and Observability: Expertise in implementing and coordinating telemetry using tools like Splunk, Grafana, and Prometheus. Ability to analyze and troubleshoot complex system issues
- Programming: Proficiency in GoLang for developing automation scripts, tools, and custom applications
- Collaboration: Excellent interpersonal and communication skills. Ability to work effectively in cross-functional teams and foster a collaborative environment
- BS or MS in Computer Science or equivalent proven experience
Desirable
- Production & Non-Production Environments: Operate, monitor, and prioritize tasks across all production and non-production environments, demonstrating strong operational focus
- Innovative Problem Solver: Design, build, and implement innovative software solutions to address existing challenges and proactively anticipate future needs
- Documentation & Collaboration: Create clear alert handling procedures and runbooks, ensuring knowledge transfer and collaboration within and between SRE teams
- Automation Champion: Automate service deployment and orchestration in the cloud environment, as well as other routine processes, to streamline operations
- Resilience & Growth: Actively participate in capability planning, scale testing, and disaster recovery exercises, ensuring our systems remain resilient
- Team Player: Foster strong relationships and provide support to partner teams like engineering, QA, and program management
What the job involves
- Join the Apple Service Engineering team as a Site Reliability Engineer and be part of something extraordinary. At Apple, your ideas have the power to shape the future of our products, services, and customer experiences. Bring your passion and dedication, and watch your vision become reality
- As an SRE, you'll play a pivotal role in supporting and scaling cloud services for thousands of development and operations engineers
- Our services demand uncompromising scalability, high availability, and seamless performance
- This is a hands-on position where you'll establish SRE practices for our private/public cloud service, accelerating our ability to deliver thousands of applications reliably and consistently
- We're searching for a driven Site Reliability Engineer (SRE) to join our innovative team
- As an SRE, you'll be a cornerstone of our production software, ensuring our systems are uncompromisingly reliable, secure, and scalable
- Your expertise will be vital in maintaining constant uptime, seamless scalability, and a thriving environment for new applications and services
- This role goes beyond traditional SRE work. You'll not only keep our systems running smoothly but also collaborate closely with developers and architects. Together, you'll design and implement solutions for improved stability, security,and scalability
Our take
With a market capitalisation that reached $3 trillion in 2022, Apple is the world's most valuable company. A vertically integrated approach and obsessive focus on the user experience have helped to make Apple one of the most successful companies in the world.
Since taking over at Apple, Tim Cook has been carefully curating the company's reputation as a champion of consumer privacy, trying to set the company apart from others that monetise their users' data.
The company even went as far as to introduce sweeping privacy changes which made it difficult to tailor ads to Apple’s 1bn+ iPhone users. This rocked the $400bn digital ads market, seriously harming the revenue of its bigger rivals in the lucrative industry and forcing them to rebuild their ad infrastructure.
Despite this, the company has been shaken by supply chain issues and moved a considerable amount of its manufacturing from China to India, and increased its Vietnam presence. This is because of multi-pronged production disruption in China, the second largest customer market for Apple, and triggered an estimated 10% revenue drop in the first quarter of 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
204% employee growth in 12 months
Company
Company benefits
- Everyone has different needs and schedules, and that’s why we offer medical plans that cover both physical and mental healthcare
- In addition, employees have the option to access medical professionals from almost anywhere and get free confidential counselling — virtual or in person
- You could also be eligible for help with fitness-related expenses
- Our medical coverage plans include family-friendly features such as fertility treatments
- Because we know there’s more than one way to bring a new child into your family, we support all kinds of new parents with paid leave and our gradual return-to-work programme
- You also get paid time away if you need to care for an ill family member and free guidance to help you find support for childcare, elderly care, legal referrals and more
- At Apple, we make sure women earn the same as men performing similar work. As part of that effort, your salary history is history — we won’t ask
- Every employee here also has the opportunity to become an Apple shareholder, because all are eligible for stock grants and also a discount when purchasing Apple stock
- To help you prepare for retirement, our pension can help you meet your savings goals. And to help you prepare for the unexpected, you’ll have the security of multiple forms of income protection
- Plan on developing both professionally and personally. Apple University creates classes, seminars and beyond-the-classroom tools that help employees understand Apple’s culture, organisation, values, and role in the world. You can sharpen general business and software skills through online classes
- For more formal education related to advancing your career at Apple, we’ll reimburse you for certain educational expenses, including tuition
- Whether you’re exploring personal pursuits, welcoming a new child or caring for a family member, rest assured that you’ll have paid time away when you need it most
- When you give money to an eligible organisation, we’ll match your donations one-for-one, so your contribution is doubled. And if you choose to donate your time, we’ll contribute US$25 for every hour you volunteer. Whether you donate time or money, Apple will match your contributions up to US$10,000 a year
- Get the world’s best prices on the world’s best products — Apple products. You’ll also get deals on great third-party accessories
- And there are services to help you manage life’s day-to-day tasks: dinner reservations, pet-sitters, shopping, personal travel, financial guidance and more
Company values
- We believe that we’re on the face of the Earth to make great products
- We believe in the simple, not the complex
- We believe that we need to own and control the primary technologies behind the products we make
- We participate only in markets where we can make a significant contribution
- We believe in saying no to thousands of projects so that we can really focus on the few that are truly important and meaningful to us
- We believe in deep collaboration and cross-pollination of our groups, which allow us to innovate in a way that others cannot
- We don’t settle for anything less than excellence in every group in the company, and we have the self-honesty to admit when we’re wrong and the courage to change
Company HQ
Cupertino, CA
Articles
Leadership
Tim Cook
(CEO, not founder)Joined Apple in 1998 and held various senior roles before being promoted to CEO in 2011. Previously Spent 12 years with IBM, most recently as director of North American Fulfilment, where he led manufacturing and distribution functions for IBM’s Personal Computer Company in North and Latin America
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