Lead Customer Solutions Engineer, Checkr
$222-261k
OTE
+ Commission Plan / Bonus Plan
2-3 days a week in office
Automated background checks
Open for applications
Automated background checks
1001+ employees
Open for applications
$222-261k
OTE
+ Commission Plan / Bonus Plan
2-3 days a week in office
1001+ employees
Company mission
To build a fairer future by designing technology to create opportunities for all.
Role
Who you are
- Is an experienced problem solver, who understands how technology delivers business value
- Possess excellent communication skills, able to translate complex processes and ideas into simplified solutions
- Has experience selling transformational solutions to customers, where you can quickly identify and pattern map where and how the Truework solution can drive impact in a customer’s operation
- Who thrives in a fast-paced, highly collaborative environment— ready to help close the gap between the legacy solutions and processes lending teams are leaning on and their plans and intentions to deliver competitive and streamlined processes for consumers
- 6+ years in related industry or SAAS
- Mastery of the technical sales process, solution design, and proof of value execution
- Expertise in discovery conversations, value-based selling, and world class demonstration and storytelling skills
- Experience building rapport and working with cross functional teams spanning sales, product management, product marketing and business development
- Ability to juggle and complete multiple priorities and projects (both internal and external) in a fast-paced environment
- Excellent written, oral, and interpersonal communication skills
- Willingness and Ability to travel as needed (30% or higher)
What the job involves
- As a Lead Solutions Engineer on the Truework team, you’ll be a strategic partner to both our Sales, Customer Success and Implementation teams, helping support our largest deals in the Top 300 lender TAM
- You will be responsible for working with prospects to design and develop unique solutions that automate verification of asset, income and employment needs required for fair and trusted lending
- You will be an important part of an elite, professional, and rapidly growing cross-functional team that succeeds through collaboration, grit, and learning
- As a Lead Solutions Engineer, you will strategically partner with the Sales Team to:
- Meet with business leaders at prospect companies to understand their business goals and articulate Truework’s value proposition
- Meet with stakeholders across the organization, from C-Level executives to frontline employees and tailor your messaging to these audiences
- Shape value creation for our clients through presentations, case studies, product demonstrations, pilots, solution designs, and proposals
- Educate our prospective clients on automated verification services, explaining how other Truework customers have approached obstacles and challenges, and generally serving as the verification experts during sales cycles
- Answer technical and compliance questions from our prospects and partners
- Distill and communicate customer needs to the Product team and help drive product roadmap
- Collaborate with Marketing on Case Studies, Use Cases and Marketing Events
Our take
Checkr addresses the unpleasant and time consuming process of background checks so that companies using on-demand employees can make safer, more informed hiring decisions in less time. Background checks are a critical part of the hiring process, and CEO Daniel Yannisse noticed that they were painfully slow, resulting in loss of work for candidates and productivity downturns for employers.
Before Checkr entered the market in 2014 with its innovative AI technology and a solid $50m in venture capital funding, companies were waiting upwards of two weeks for their checks. Checkr substantially reduces this time frame and has grown to receive a $5 billion valuation.
Checkr has accelerated growth by making several highly advantageous acquisitions of competitor companies GoodHire and Inflection. As the world of work embraces diversity and inclusion, the company announced an end-to-end service for candidates wishing to expunge their criminal records, furthering the company’s ‘fair chance’ mission and clearing 1000s of candidates for free since 2021. New products launched at the end of 2023 include Checkr Pay (providing access to payment right after a shift) and Checkr Onboard (unified onboarding processes), exemplifying how Checkr is keeping pace with a rapidly changing, flexible, and mobile-first workforce.
Freddie
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2021
$250m
SERIES E
Sep 2019
$160m
SERIES D
Total funding: $555.6m
Company benefits
- Parental leave
- Stock optoins
- Work from home opportunities
- Comprehensive Health Plans | We cover 100% of insurance premiums and offer generous parental and family leave
- Competitive Compensation | We offer competitive salaries and meaningful equity
- A Variety of Food and Snacks | Our culinary team serves a rotating menu for lunch each day, along with unlimited snacks and drinks
- Wellness Programs | We invest in the holistic well-being of every team member through education reimbursements, onsite massages, and physical therapy
- Flexible Paid Time Off | We want you to take the time you need to relax and recharge
- Fitness and Public Transport Reimbursement | We’ll cover your commute and help you stay active with our onsite gym or fitness provider of choice
Company HQ
Financial District, San Francisco, CA
Leadership
Jonathan Perichon
(CTO)After an MSc in Computer Science, Jonathan worked as a Software Engineer at Mogreet and deliv for a combined year and a half. He co-founded Checkr in May 2014, serving as CTO since.
Daniel Yanisse
(CEO)Daniel worked as a Software Engineer at Mogreet and Deliv before co-founding Checkr.
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