Staff Software Engineer, Automata

• Significant and demonstrable experience as a DevOps/platform engineer in production environments
• Strong hands-on experience building AWS architectures using infrastructure as code approaches, in particular with services such as EKS, ECS, Kinesis, MSK, Kafka, etc
• Strong experience using infrastructure as code tools such as Terraform, Terragrunt and Packer
• Strong experience running and maintaining container orchestration environments (Docker, Kubernetes) and container deployment approaches (docker-compose, helm, gitops, etc.)
• Strong experience in setting up CI/CD pipelines for containers and other software artefacts in tools such as CircleCI, GitHub Actions, etc)
• Strong practical Linux-based systems administration skills, with some image build, and virtualisation experience
• Expertise in programming languages such as Bash, Python, Make, etc. to develop code and tools to automate tasks
• Experience setting up dashboards for observability, monitoring & alerting using tools such as Datadog, Grafana, InfluxDB, etc
• Strong problem-solving skills and the ability to work independently
• Ability to learn new technical concepts quickly
• Ability to operate in a fast-paced and dynamic environment
• Passion! We are passionate about our mission and we want you to demonstrate that to
• Ownership! We want you to own the work, be accountable and push it through to the finish line
• Expertise! We don’t expect you to know everything, but we would like you to have a superpower in one or more areas
• Excellent written and verbal communication, able to collaborate and rally support
• Self-disciplined, self-managed, self-motivated and strong sense of ownership, urgency, and drive

Desirable

• Collaborate with software, hardware and data engineering teams to deliver and support customer projects
• Develop and maintain infrastructure code components to provision and manage multiple multi-tenant & single tenant AWS cloud environments (production and development)
• Develop and maintain infrastructure code to build and deploy Linux and Windows images for the remote LINQ Workcell platform
• Design and develop CI/CD pipelines to build and deploy versioned software components to environments and to accelerate software development processes
• Develop, maintain and administer tools which will automate operational activities and improve engineering productivity
• Develop, maintain and administer observability platforms to provide dashboard log analytics, metrics, traces and alerting for all LINQ Cloud and LINQ Workcell platforms to ensure that we a have clear operational view of all our customer's environments and to meet SLA requirements
• Deploy security tooling in LINQ Cloud and LINQ work cell environments to ensure that we meet security & compliance objectives (ISO27001, SOC2, HIPAA, etc.)
• Manage software platform upgrades and patching on remote LINQ workcell environments Manage core AWS infrastructure, security and user access across multiple AWS accounts
• Create documentation (runbooks, ADRs, diagrams etc.) for LINQ Cloud and LINQ Workcell platform infrastructure to ensure Platform and Software Engineers have a good working knowledge of the architecture
• Continual proactive monitoring and detection of issues in LINQ Cloud and remote LINQ Workcells to ensure continuous service to our customers
• On-call support schedule and incident response for production issues
• Lead root cause analysis of critical business and production issues
• Develop expertise in new technologies and deploy them to production
• Coach and mentor other engineers and champion the platform engineering culture