Senior Product Manager, Talkspace
Artificial Intelligence
$100-180k
Online therapy platform
Open for applications
Online therapy platform
1001+ employees
Open for applications
$100-180k
1001+ employees
Company mission
To make therapy and psychiatry more available and affordable.
Role
Who you are
- 5+ years of experience as a Product Manager
- Experience building AI/ML or LLM-powered products
- Strong technical proficiency, including understanding APIs, JSON schemas, and system workflows
- Experience with agentic workflows, automation, or complex platform integrations preferred
- Experience in the behavioral health field is a plus
- Excellent communication, documentation, and stakeholder management skills
- Familiarity with agile methodologies and iterative development
What the job involves
- Our product team is looking for a Senior Product Manager
- This role is responsible for driving the strategy, development, and execution of AI-powered capabilities across our agentic behavioral health platform
- This includes designing scalable LLM-driven workflows, ensuring clinical safety, and collaborating with engineering, data science, clinical leadership, and design teams
- The Product Manager maintains a prioritized product backlog, writes clear requirements, defines success metrics, leads experiments, and ensures alignment with clinical, business, and operational goals
- Develop and maintain a prioritized roadmap for LLM and agentic workflows aligned with organizational goals
- Lead ideation and execution of features that improve user engagement, safety, and outcomes
- Translate AI and ML capabilities—including agent orchestration, structured output validation, and safety layers—into detailed requirements, user stories, and acceptance criteria
- Conduct quantitative and qualitative analyses to identify opportunities for product enhancement
- Define KPIs for features and monitor performance using A/B tests, analytics, and model evaluations
- Partner with engineering to assess feasibility, plan technical work, and ensure timely delivery
- Collaborate with clinical teams to ensure evidence-based behavioral health practices and safety guardrails are integrated into product design
- Work closely with data science on evaluation methods, agent reliability, and model regression monitoring
- Communicate product updates, risks, and progress to stakeholders clearly and proactively
- Lead the product lifecycle from ideation through launch and iteration
- Investigate and triage unexpected system or model behavior, prioritizing issues based on user impact
- Promote transparency, ethical AI practices, and user safety in all product decisions
Our take
Founded in 2012, Talkspace is one of the established names in the online therapy space, offering a unique, appointment-free approach to mental health support. By providing unlimited access to a network of healthcare professionals, the platform delivers a cost-effective solution to underserved individuals in need of therapy, making mental health services more accessible than ever.
As venture capital interest in digital behavioral health continues to rise, Talkspace faces increasing competition from startups like BetterHealth and Calmerry. However, its 2021 public offering and acquisition of relationship counselling platform Lasting have solidified its position as a leader in the telehealth space.
The company isn't slowing down though. As it continues to innovate, with the launch of Talkspace Engage - a portal designed to help HR teams foster workplace mental wellbeing and increase the use of available mental health resources. More recently, Talkspace expanded its reach to 9.5M military personnel and their families, further solidifying its commitment to making mental hearth care accessible to all.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Nov 2021
$3m
GRANT
Jan 2021
$2.1m
GRANT
Total funding: $115m
Company benefits
- Health: You’ll get comprehensive medical, dental and vision plan coverage from day one
- Retirement: You’ll receive a 401k retirement savings program with company-matching
- Equity: You’ll also receive equity as part of your package
- Wellness: Enjoy a monthly wellness stipend for your own wellbeing
- Flexible time off: You'll have access to flexible PTO
- Mental health: You’ll receive access to all Talkspace products, including therapy and psychiatry
Company HQ
Murray Hill, New York, NY
Leadership
Jon Cohen, M.D.
(CEO)They joined Talkspace in 2022 as CEO. Prior to this, they were they Executive Chairman/CEO at BioReference Laboratories, SVP and Chief Medical Officer at Quest Diagnostics, Senior Advisor to Gov. David Patterson at the New York State Executive Chamber and Chief Medical Officer at Northwell Health.
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