Sales Lead, Dropbox

• Proven sales experience in a technology-driven environment, with a strong track record of meeting and exceeding targets
• Prior experience leading and managing a sales or renewals team in a fast-paced setting
• Demonstrated ability to successfully manage accounts within European markets, driving brand awareness and deal closures
• Strong analytical skills with a data-driven approach to business development and decision-making
• Expertise in CRM systems, particularly Salesforce.com, with strong knowledge of reporting, dashboards, and forecasting
• Excellent communication and negotiation skills, with the ability to influence internal and external stakeholders across Sales, Marketing, and other functions
• Consultative selling experience with a focus on growing and retaining enterprise accounts
• Customer-oriented problem-solving mindset with strong commercial acumen
• Ability to identify, develop, and nurture talent within the team
• Strong collaborative and highly engaged approach, thriving in a virtual-first environment

Desirable

• The Account Management Lead will drive the retention and expansion of current accounts while spearheading the growth and development of the account management team
• This role is critical in fostering strong customer relationships, maximizing up-sell/cross-sell opportunities, and ensuring the team meets and exceeds revenue and retention targets
• The position will also require close collaboration with internal stakeholders to refine strategies for both direct and channel sales motions
• Own overall customer retention and expansion for existing accounts across direct and channel sales
• Develop and mentor a high-performing team of Account and channel Managers to drive revenue growth and customer success
• Maintain and update territory forecast, proactively identifying renewal risks and developing resolution strategies
• Develop a deep understanding of Dropbox products, services, and maintenance contracts to effectively communicate value to customers
• Meet and exceed sales objectives, including quota attainment and productivity requirements
• Manage, track, and report sales activities, performance metrics, and outcomes using Salesforce.com
• Analyze key UKI markets to forecast and quantify market opportunities, collaborating with Sales Operations, Data Analytics, and Marketing
• Define and execute data-driven strategic plans for territories where Dropbox is expanding, identifying new business opportunities
• Implement best practices to improve pipeline management, customer conversion rates, forecasting accuracy, and cross-functional collaboration
• Support the team in closing complex deals and managing high-level interactions with C-level executives
• Provide thought leadership within global sales and marketing, influencing the EMEA leadership team
• Promote a culture of continuous professional development, mentoring future sales leaders within Dropbox