Named Account Executive, Salesforce
Enterprise: Non-Profit
$123.2-235.8k
Salary varies depending on location
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$123.2-235.8k
Salary varies depending on location
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Minimum of 7-10 years of full cycle SaaS closing experience
- Outstanding communication and interpersonal skills
- Willingness and ability to travel to client locations as required
- Strong problem-solving and negotiation abilities
- You've built global engagement across multiple lines of business and broadened product support within an organization
- You have experience (and should enjoy!) collaborating with internal team members like Solutions Engineers and Customer Success Managers, Product Managers, and Co-Prime teammates
- Financial Acumen
- Solid career longevity and track record of success
- Understands what an account plan/mutual close plan is and how it leads to success
- Solid business acumen around forecasting and customer management
- Self-motivated with a commitment to achieving and exceeding sales targets
What the job involves
- As an established Strategic Account Executive, you know how to navigate through large organizations
- You’re knowledgeable about your clients’ specific challenges and business objectives
- You understand how to align your software offering to build a custom solution that your clients can’t live without
- You understand what it means to sell a value based solution and engage/create alignment amongst Executives in the C-Suite, IT, and the Mission
- Your storytelling skills are unmatched so presenting across multiple departments won’t be a problem for you
- You excel in dynamic environments so shifting gears at a moment's notice and providing excellent customer service is what you consistently deliver
- Success will be measured by overall performance in expanding existing/new accounts, with a keen emphasis on driving true Digital Transformation, all while delivering an exceptional customer experience
- Develop an in-depth understanding of Salesforce products and solutions
- Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly
- Stay informed about industry trends and competitive offerings
- Develop key customer stakeholder relationships and drive customer satisfaction
- Understand the challenges our customers are working to solve for and develop a strong pojnt of view as to how we can partner to help
- Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
- Coordinate internal Salesforce resources to meet customer business needs
- Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
- Share Salesforce value proposition for existing and/or new customers
- Keep clients informed about new product features, updates, and enhancements relevant to their needs
- Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services
- Address and resolve client issues in a timely and efficient manner
- Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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