Strategic Partnership Manager, Auror
$115-134k
+ Employee share scheme
3+ days a week in office
Retail crime intelligence platform to make communities safer
Open for applications
Retail crime intelligence platform to make communities safer
101-200 employees
Open for applications
$115-134k
+ Employee share scheme
3+ days a week in office
101-200 employees
Company mission
To build a retail crime intelligence platform that connects people and organisations with timely intel to proactively reduce the impacts of crime in retail stores and in our communities.
Role
Who you are
- This role is ideal for someone who excels at relationship building, seeks variety, and has a strong background in SaaS commercial sales
- Experience: 5+ years in roles such as Management Consultant, Strategic Account Manager, or similar, with significant exposure to enterprise SaaS solutions and commercial sales
- Sales Acumen: Proven track record in SaaS commercial sales, including managing complex sales cycles, identifying upsell/cross-sell opportunities, and closing deals
- Problem-Solving: Proven ability to identify and solve business problems for customers
- Industry Knowledge: Deep understanding of the enterprise SaaS sales process and willingness to learn the Retail Loss Prevention space
- Communication Skills: Excellent communication and interpersonal skills, with an aptitude for building strong relationships at all stakeholder levels, including executives and senior management in large organizations
- Analytical Skills: Strong analytical capabilities to build and execute data-driven strategies for key accounts
- Adaptability: Comfortable with ambiguity and dynamic work environments, able to adapt to changing priorities and pace
- We are looking for people who demonstrate a strong alignment to our Guiding Principles
What the job involves
- The Strategic Partnership Manager will play a key role within Auror’s North American team, embedding our partnership approach with retailers and leveraging our enterprise SaaS solutions
- You will be seen as a thought leader and trusted advisor for both our customers and the industry alike
- You will collaborate closely with our Sales and Customer Success teams to ensure seamless transitions from Sales and robust support across all levels of the organization
- Client Management: Engage with senior executives and Asset Protection/Loss Prevention leaders at high-profile retail clients to drive adoption of Auror's enterprise SaaS solutions aimed at reducing crime and increasing store safety
- Strategic Advising: Act as a strategic advisor, suggesting innovative solutions and ideas to enhance the value derived from our partnerships
- Proactive Engagement: Identify opportunities for Auror to become central to our retailers' LP ecosystems, proposing forward-thinking strategies and technologies
- Sales Growth: Leverage your commercial sales experience to identify upsell and cross-sell opportunities, driving revenue growth within existing accounts
- Contract Negotiations: Lead contract renewal negotiations, ensuring terms are favorable and aligned with business objectives
- Customer Relationship Building: Quickly get up to speed with key customers, forging strong relationships with senior executives and LP leaders
- Performance Reviews: Deliver quarterly business review packs, showcasing results and providing updates on ongoing projects
- Collaboration: Work with the Customer Success Team to meet engagement plans and targets
- Event Participation: Actively participate in and facilitate industry events, and collaborate with our Writer to develop thought leadership content
Our take
Across the globe, profit-motivated and organised crime costs trillions of dollars each year, with retail theft costing the world over $100B annually. However, shoplifting has become an “accepted” business cost, often unreported and unsolved, that businesses factor theft costs into their budgets and forecasts. Auror’s platform for retailers is focused on preventing crime, reducing loss, and making stores safer.
The company uses data visibility technology for fast and easy reporting of crime, providing crimefighters with the intelligence they need to not only solve more crime, but also provides insights as to how to prevent future shoplifting. Connected with over 2,000 law enforcement agencies, it drives a 50% improvement in debt recovery rates and resolves cases that would ordinarily never be investigated within two weeks.
The company has expanded globally, with offices in New Zealand, Australia, the USA, and the UK, and works with some of the largest retailers in these countries, including Walmart, Woolworths, and Coles. Auror’s successful expansions and proven product have it well set to be at the centre of greatly reducing retail theft across the globe.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
21% employee growth in 12 months
Glassdoor (5)
Company
Funding (last 2 of 3 rounds)
Nov 2024
$48.4m
SERIES C
Dec 2021
$20m
LATE VC
Total funding: $87m
Company benefits
- Employee Share Scheme: You’ll own part of a company making a real difference!
- Flexibility: We are hard-working and outcome-focused, but recognize there is more to life than work. We promote a healthy work/life blend
- Shorter Working Week: Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy
- Mental and Physical Health: We understand how vital both mental and physical health is, and have policies to support that, including Wellness Days (days that you can take for any reason whatsoever, not just for when you’re sick/ unwell)
- Private Health Care (Medical): Auror automatically enrols you into our private healthcare plan
- Family-Friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers
- Personal Development: We support our team to participate in courses, conferences, or events that will help them be relentless about improvement
- Making an Impact: You’ll work to solve interesting problems and help us keep communities safe.
Company values
- Magic moments matter
- We measure by impact
- Be the force for better
- Together as one
Company HQ
River North Art District, Denver, CO
Articles
Leadership
Tom Batterbury
(CSO)Former Management Consultant & Business Analyst. Previously worked as a Consultant (Strategy and Operations) at Deloitte New Zealand, and was a Marketing Tutor at the University of Otago.
Phil Thomson
(CEO)Former Young Managers' Advisory Board Member at the New Zealand Institute of Management Inc., and former Board Member at the New Zealand Council of Legal Education. Previously worked as an Associate (Intellectual Property) at Simpson Grierson and was a Business Consultant at Dashing Consultants.
James Corbett
(Director of Technology)Former Software Developer at Xero, and previously worked as a Consulting Analyst at Deloitte.
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