People Experience Director, Gentrack
EMEA
More information about location
Cleantech solutions for utilities
Be an early applicant
Cleantech solutions for utilities
501-1000 employees
Be an early applicant
More information about location
501-1000 employees
Company mission
To bring utilities into a sustainable era, relentlessly driving their customers' success by developing better cleantech solutions.
Role
Who you are
- Strategic Planner
- Strategic, visionary and highly agile thinker
- Data / insights orientated with a high attention to detail
- You are able to make connections and provide solutions that create the path to a long-term sustainable solution as well as provide responsive outcomes
- You are able to connect, align and promote a strategic message
- Stakeholder Engagement
- Advanced stakeholder engagement and influencing skills -you can garner the trust of the Executive as well as the broader team
- Excellent coaching skills to engage senior stakeholders
- You believe in, and deliver strong stakeholder engagement to effectively work in the business and beyond
- You can partner, not police, but always hold the global strategic line
- Change Leader / Technical specialist
- Advanced change management skills to coach business and change through successful change
- High Achiever / Delivery and Solution-Orientated
- High execution and delivery skills – the ability to drive and deliver accurate results
- You are in the details and hands on with very high attention to detail to garner the trust of the business and to be credible in your area of expertise
- Innovative and Creative
- You are an inspiring self-starter with a passion to progress the business and the team
- Culture matters deeply to you, and you are passionate about building and maintaining culture through periods of rapid growth – applying a strategic, commercial mindset to enable this
- Commercial and Business Acumen
- You are an analytical thinker, understanding a situation and its pieces, and providing strategic insights and themes that enable a strong partnership with the business and the team to deliver logical decisions that drive sustainable change
- You are able to align the business data to provide themes, data insights and are knowledgeable and connected with the business financials to drive change
- Collaboration
- You are highly collaborative – across the global PX team, partnering as a senior executive alongside the other regional and global PX Directors and with the CPO
- You have the ability to lead locally and across a matrixed organisation
- You don’t need to be a guru at all, we’re looking forward to coaching and collaborating with you
- Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in
What the job involves
- The role of the PX Director, EMEA is a key strategic role partnering with key parts of the business: the CRO of EMEA, Corporate functions (CFO, CMO, and CSO) and the CEO of Veovo (all located in London except for CMO, in France)
- This role reports directly to the Chief People Officer and is a member of the Global People Experience (PX) leadership team
- Leading the regional PX team: two Business Partners, an advisor, ops lead, talent acquisition partner and a coordinator
- Providing direction and insights on organisational design – coaching and building change plans to manage – mitigating risk and delivering effective change
- Coaching senior executives – to enable a growth mindset
- Bringing commercial PX leadership, aligned with company financials to ensure cost management and optimisation in line with business growth and change
- Partnering with the executive and finance to look at commercial insights and challenge as appropriate. Expected to be a direct contributor to the Monthly and Quarterly business reviews
- Providing strategic direction, reviews and expertise in talent development, succession planning and organisational design
- Ensuring cyclical programmes (engagement, performance, remuneration) are globally consistent while running efficiently across the region
- Collaborating with the data analyst and use data led insights to continually evolve the business and the PX strategy such as with engagement and development
- Partner with other PX leaders to design and deliver effective PX policies and supporting procedures that can be globally consistent as possible with local nuance where needed
Salary benchmarks
Our take
Gentrack provides customer relationship management and billing software solutions to the utilities industry. In particular, it focuses on providing modern, 'cleantech' solutions - an approach which allows Gentrack's clients to benefit from both increased efficiency and greater sustainability. As world industries set ambitious net zero carbon targets in response to a mounting climate crisis, Gentrack has found its services consistently in demand since its founding in 1980.
With direct competition from the likes of Ecrion and Apptivo, Gentrack must constantly strive to keep ahead of its rivals. However, its solutions have already been backed by some key clients in the market, with a particularly strong base among energy suppliers in New Zealand and Australia. As energy prices rapidly increase due to political instability in Europe, Gentrack has also expanded its presence strongly in the United Kingdom, forming partnerships with the likes of Marble Power, ENGIE, E.On and npower.
Steph
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (1 round)
Mar 2019
$0.2m
SEED
Total funding: $0.2m
Company HQ
London, UK
Additional info
- Further offices in USA, Singapore, Australia and New Zealand.
Leadership
Gary Miles
(CEO)Co-founded jNetX in 2001, where they served as CEO for 8 years. Joined Amdocs in 2009, first as Division President & CTO and then as CMO & President of Business Services. Joined Gentrack in 2020 as CEO.
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