Enterprise Account Executive, Gorgias

• The ideal candidate will have a deep understanding of DTC sales in the SaaS industry, proven success with enterprise accounts, and the ability to execute ambitious sales goals independently
• Experienced Sales Professional: 5+ years in sales with a proven track record of success in acquiring enterprise-level clients within the SaaS industry. Ecomm experience is a plus
• Leadership Skills: Demonstrated experience in managing and mentoring sales teams, with the ability to inspire and drive performance. This is your opportunity to step into a leadership role
• Strategic Thinker: Ability to develop and execute effective acquisition strategies based on market analysis and business objectives. You’ll be working with BDRs to craft out outbound strategy
• Excellent Communicator: Strong verbal and written communication skills, capable of engaging and influencing C-level executives
• Results-Oriented: A proactive approach with a focus on achieving and exceeding acquisition targets
• Analytical Mindset: Proficiency in using CRM systems and sales analytics tools to drive data-informed decisions
• Adaptable: Comfortable working in a fast-paced, dynamic environment with the ability to manage multiple priorities

• We are seeking a driven and strategic Enterprise Account Executive to focus on acquiring high-value merchants with $20M+ in GMV
• You will play a critical role in driving revenue by securing new enterprise clients and positioning Gorgias as the premier choice for large-scale e-commerce businesses
• Develop and Implement Closing Strategies: Create and execute comprehensive sales plans aimed at closing high-GMV merchants, ensuring alignment with company revenue targets
• Collaborate with Executive Leadership: Work closely with the CRO and executive team to refine acquisition strategies and establish key performance indicators (KPIs)
• Engage Prospective Clients: Identify and engage potential enterprise clients, understanding their needs and effectively communicating the value of Gorgias’ solutions
• Drive Sales Processes: Oversee the entire sales cycle from lead generation to closing, ensuring a seamless and efficient process
• Coordinate with Cross-Functional Teams: Partner with marketing, product, and customer success teams to ensure cohesive strategies and optimal support for acquisition efforts
• Monitor Market Trends: Stay informed about industry developments and competitor activities to adapt acquisition strategies accordingly
• Report on Sales Metrics: Provide regular updates on acquisition progress, pipeline status, and key insights to the executive team

• 60th and above percentile in compensation
• Health coverage
• Generous Equity Package
• Company Offsites
• Ergonomic setup at your service + 700$ for your home workstation
• 16-week parental leave, including maternity, paternity, and adoption leave
• Daily catered lunch
• 5 Weeks of Vacation
• Retirement Benefits
• Fully Stocked Kitchen
• 3 weeks of Paid Sick Leave
• $2,000 learning/professional development stipend

Total funding: $101.4m

With the surge in online shopping, eCommerce merchants are increasingly prioritizing customer communications to enhance the overall shopping experience. This heightened emphasis puts greater pressure on support teams to promptly and accurately address customer inquiries.