Software Development Engineering Manager, Santander

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
• The requirements listed below are representative of the knowledge, skill, and/or ability required
• Bachelor’s degree in Computer Science, Software Engineering, or related field — Required
• 5+ Years of experience in QA/testing/automation with strong hands-on technical depth — Required
• Proven experience leading QA, SDET, or technical testing teams
• Strong experience with automation frameworks, CI/CD, system testing, and integration
• Ability to define and implement QA standards, processes, and test strategies
• Experience leading defect triage, test execution cycles, and release readiness activities
• Strong mentoring, stakeholder management, and project oversight capabilities
• Ability to analyze complex data, make decisions, and communicate effectively with technical and business leaders
• Preferred knowledge of financial services, core banking, or payments systems
• Programming or scripting experience (Java, Python, JavaScript, C#, or similar)
• Experience with modern automation frameworks: Selenium, Cypress, Playwright, Appium, REST-Assured, JMeter, etc
• Strong understanding of QA methodologies, SDLC, Agile, DevSecOps, and CI/CD tools (GitHub Actions, Azure DevOps, Jenkins)
• SQL proficiency; ability to validate systems with minimal UI
• Experience with JIRA, ALM, Xray, or similar test management tools
• Experience using AI-powered testing and analysis tools
• Strong analytical, communication, documentation, and problem-solving skills
• Ability to manage workload, lead teams, collaborate in Agile environments, and work independently
• Experience in Microsoft Office products
• Performance/load testing experience (JMeter, Gatling, k6)

Desirable

• The Software Development Engineering Manager in Test (SDET Manager) leads a QA/SDET team and provides hands-on technical and testing leadership across assigned projects and platforms
• This role is responsible for establishing and maturing testing capabilities, ensuring delivery of high-quality applications through automation, functional and non-functional testing, and close collaboration with engineering, product, and architecture teams
• The Manager oversees test planning, execution, automation strategy, defect management, and adherence to QA standards. They participate throughout the SDLC — from requirements to deployment — ensuring testability, accelerating releases, and supporting a strong automation-first quality culture
• Develop, maintain, and guide the team in building automated test scripts, frameworks, and tools for UI, API, backend, and mobile
• Integrate automation into CI/CD pipelines and support continuous testing (shift-left/right)
• Oversee creation and execution of functional and non-functional test plans, including regression, integration, system, compatibility, performance, and API testing
• Conduct or supervise SQL-based validation for backend, data flow, and APIs
• Use AI/LLM-based tools for test generation, impact analysis, optimization, and documentation
• Review requirements and design documents to ensure test coverage and clarity
• Oversee creation and approval of testing strategies, test plans, schedules, estimates, test cases, dashboards, and closure reports
• Ensure all QA documentation complies with testing standards, audit, and regulatory requirements
• Analyze impact of scope changes and communicate implications for timelines, cost, and risk
• Lead daily defect triage and test status discussions; ensure timely retesting and closure of issues
• Monitor and report on test execution progress using standardized quality metrics
• Support test environment readiness, test data creation, and test-to-production migration processes
• Ensure testing activities comply with information security and privacy guidelines
• Provide accurate testing estimates, track actuals vs. forecasts, and manage resource allocation
• Develop and standardize QA processes across the portfolio; ensure alignment with enterprise delivery practices
• Manage intake, demand, scheduling, and risk assessments for assigned projects
• Build strong partnerships with business, product, development, and vendor teams
• Provide coaching, performance feedback, and technical guidance to team members
• Act as a QA/SDET subject-matter expert and promote adoption of testing standards and modern engineering practices
• Support evaluation and testing of third-party solutions for compliance with organizational standards