Digital Product Owner, Aviva

MyAviva

£55-75k

Offers bonus opportunity – 10% of annual salary, actual amount depends on your performance and Aviva’s; Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme available

Mid and Senior level

London

Insurance, wealth and retirement business

Job no longer available

Insurance, wealth and retirement business

1001+ employees

B2CInsuranceFinancial Services

Job no longer available

£55-75k

Mid and Senior level

London

1001+ employees

B2CInsuranceFinancial Services

Company mission

To be with people when it really matters, throughout their lives.

Job

Company

Role

Who you are

This role would suit someone who is energised by using data and insight to identify and articulate both new features and optimisation opportunities to increase and enhance the online capability within our authenticated customer digital environment
Experience in managing digital product roadmaps, delivery and having excellent communication and presentation skills is essential
Experience in driving return users to digital platforms
Effective use of data to identify customer experience and business value enhancement opportunities, and measure and report on outcomes
Collaborative approach to working with digital disciplines to design and deliver high-performing and accessible digital products
Ability to translate business requirements into digital product solutions and articulate delivery plans and progress to stakeholders

What the job involves

You’ll be part of the MyAviva product team, playing a key role in owning, shaping, and delivering on an ambitious backlog of product enhancements
You’ll monitor, maintain, and enhance digital experiences which deliver self-service value to millions of customers
You will have the opportunity to interact with a range of digital disciplines and delivery teams and will be accountable for the digital product change going live to customers
You’ll bring a strong data-driven mindset and be able to evidence business and customer benefits generated
Identifying new feature and customer journey optimisation opportunities and shaping solutions
Driving items of work ready for development into Product backlogs and supporting prioritisation decisions
Supporting digital product delivery and measurement and reporting of benefits
Working closely with engineering, digital product teams, business stakeholders and potentially external third parties
Using analytics tools to understand where user journeys can be optimised to drive better customer outcomes

Salary benchmarks

Our take

With 18 million international customers, Aviva is the largest provider of insurance and leading life and pension funds in the UK. With a history that dates back to the founding of Hand in Hand Fire & Life Insurance Society in 1696, Aviva’s current form is thanks to a merger between Norwich Union and CGU plc in the year 2000.

Over the noughties, Aviva grew its market out to Europe and established a high-profile foothold in America thanks to the most expensive advertising campaign of the time that included celebrities Alice Cooper and Bruce Willis. Into the 2010s, the insurance broker was forced to restructure and close a large number of its non-core businesses in a bid to increase its shareholder returns and streamline its focus. In 2012 it sold its US wing to Athene Holding to further this goal.

Now stripped back after sell-offs of subsidiaries in Indonesia, Italy, and many more countries, Aviva is refocusing on pensions. In the wake of a Pensions Dashboard Programme delay in the UK, Aviva is in the running to take over the programme thanks to its pre-existing private systems. This exemplifies Aviva’s renewed focus on the fintech sector, all whilst playing national analyst during the cost of living crisis thanks to its annual Age of Ambiguity study.

Steph

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

2% employee growth in 12 months

Glassdoor (3.7)

Trustpilot (4.3)

Company

Company HQ

City of London, London, UK

Leadership

Amanda Blanc

(Group CEO)

Currently Group Board Non-Executive Director at BP. Previously Chairman of the Welsh Rugby Union, Senior Advisor at Trov, CEO at Zurich Insurance Company.

Share this job