Staff Technical Account Manager, SentinelOne
+ Restricted Stock Units (RSUs) with annual refreshers & Participation in our Employee Stock Purchase Program
Autonomous cybersecurity platform
Be an early applicant
Autonomous cybersecurity platform
1001+ employees
Be an early applicant
+ Restricted Stock Units (RSUs) with annual refreshers & Participation in our Employee Stock Purchase Program
1001+ employees
Company mission
To defeat every attack, every second, of every day.
Role
Who you are
- Are you passionate about driving customer success through cutting-edge cybersecurity solutions?
- If you're someone who thrives at the intersection of technical expertise and relationship management, and you’re excited to work with some of the most innovative teams in the industry, we want to hear from you
- 5+ years of experience in technical customer-facing roles such as Field Engineer, Senior Support Engineer (Tier 3-4), TAM, or Pre-Sales Engineer (required)
- Proven track record working with Enterprise-level clients (required)
- Demonstrated experience in delivering engaging technical training sessions (required)
- Strong background in Endpoint Security (required)
- Experience with host-based (endpoint agent) security solutions (preferred)
- Comfortable supporting multiple OS platforms: Windows, macOS, and Linux (mobile support is a plus)
- Hands-on experience with Postgres or other databases—basic querying and programming skills are a bonus
- Proficiency in scripting (Python, PowerShell, Unix shell)
- Familiarity with Windows Sysinternals tools (strongly preferred)
- Exceptional project management abilities
- Excellent communicator with a strong customer-first mindset
- Agile multitasker who thrives in a fast-paced, dynamic environment
- Quick learner, proactive problem-solver, and effective team player with a global perspective
- Willingness to travel up to 20% as needed
What the job involves
- SentinelOne is looking for a dynamic and experienced Staff Technical Account Manager to be a trusted advisor to our enterprise clients
- In this role, you won’t just support our customers—you’ll be a strategic partner, guiding them through complex deployments, shaping their long-term vision, and unlocking the full potential of our platform
- Be the go-to expert for a portfolio of high-value enterprise clients, ensuring ongoing success, satisfaction, and growth opportunities
- Lead the charge on complex implementation and onboarding projects, delivering seamless rollouts of SentinelOne solutions
- Deliver proactive, high-impact account management by combining strategic advisory, hands-on technical expertise, and a passion for customer success—from service reviews to technical deep-dives, training, and escalation management
- Solve real-world challenges by assessing client environments and architecting tailored, scalable security solutions that align with business goals and compliance needs
- Act as a voice of the customer, collaborating closely with Product, Engineering, Support, Sales, and Executive teams to shape product direction, resolve issues, and identify innovation opportunities
- Become a SentinelOne product authority, continuously sharpening your knowledge to stay ahead of the curve and share best practices with both internal teams and customers
- Share your knowledge by creating insightful how-to guides, video content, and technical resources that empower others
- At SentinelOne, you’ll join a fast-paced, international Technical Account Management team focused on driving real impact
- You’ll work with talented colleagues from around the world, engage with top enterprise customers, and develop your skills in a dynamic, innovative environment
Our take
Cybercriminals are now leveraging the power of automation to make the current threat landscape too advanced for a lot of legacy antivirus software. SentinelOne is a cybersecurity company that matches this automation with machine learning-focused software designed to help businesses defend against online attacks.
The company expanded the scope of its business from the endpoint security market to three markets valued at a combined $30 billion, including the corporate endpoint security and IT operations management markets. This gives SentinelOne a bigger potential customer base, although it also puts them in direct competition with more focused cybersecurity companies, in addition to its biggest competitor, CrowdStrike.
When the company went public in 2021, it made financial headlines as the highest-valued cybersecurity IPO ever, which gave SentinelOne a market capitalisation of $10 billion. However, it's since fallen to around $ 4 billion. It has subsequently launched S Ventures, a $100M fund, through which SentinelOne invests in cybersecurity startups and has expanded its partnership with major tax firm KPMG to accelerate cyber investigations and responses to threats.
Steph
Company Specialist at Welcome to the Jungle
Insights
61% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Feb 2021
$100m
LATE VC
Nov 2020
$267m
LATE VC
Total funding: $801m
Company benefits
- Incentive-based Wellness Challenges
- Medical, Dental & Vision
- Gym Reimbursement
- Career Wellness Perks
- Mental Health & Mindfulness
- Paid Parental Leave
- 401k
- Flexible Spending Accounts
- Short & Long Term Disability Insurance
- Employee Assistance Program
- Life Insurance
- Unlimited Time Off
- Paid Sick Time
- Paid Holidays
- Happy Hours
- Parties & Celebrations
- Team Building Activities
- All-Hands & Town Hall Gatherings
Company HQ
Old Mountain View, Mountain View, CA
Leadership
Tomer Weingarten
(Co-Founder & CEO)They started their career in Software Development at Mckit Systems prior to co-founding dPolls and Carambola Media. They left their position as VP of Products at Toluna in December 2012 to found SentinelOne in January 2013, where they serve as CEO.
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