Account Manager, Sinch

• In order to contribute in this role, you are customer focused and have the ability to create relationships with decision makers high up in organisations
• You are curious on how things works and have excellent writing, presentation and communication skills with an ability to conceptualise the technical and commercial values of our offering
• He role requires you to have the ability to work independently and take ownership of your own work as well as be a team player
• Relevant experience in a similar role within relevant industry
• B2B experience
• Ability to deal with large accounts\ enterprises
• Advanced knowledge of Excel and used to stringent processes
• Fluency in French and English

Desirable

• As our new Account Manager, you turn customers into fans – leading your client accounts to ensure the most strategic and highest quality work
• You are a trusted advisor to your clients and you maintain a strong understanding of their business objectives
• Your primary responsibility is account development and growth
• Lead a set of accounts ensuring high satisfaction, profitability, and growth
• Cultivate and maintain proactive and strong relationships with your clients
• Collaborate closely with Strategists, Customer Success Managers, Project Managers and Producers on all aspects of delivery and growth
• Collaborate closely with subject matter experts as needed to pursue expansion opportunities
• Work across a variety of project and program types – including those providing standard and/or rich mobile messaging, digital advertising, email marketing, and other CRM solutions
• The role is based in Paris and report to the Regional Director Central Europe

• In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory
• Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently work towards identifying the candidates that best fit each open job, based on Sinch’ s hiring needs and candidates’ career expectations
• We encourage applications from strong candidates with relevant professional backgrounds for this role
• Not all applicants will meet all job requirements exactly!
• Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career
• We are always open to candidates that could bring new ideas and perspectives to Sinch!