Senior Site Reliability Engineer, Etsy
Search Developer Platform
+ Equity package & an annual performance bonus
More information about location
eCommerce platform for handcrafted goods
Open for applications
eCommerce platform for handcrafted goods
1001+ employees
Open for applications
+ Equity package & an annual performance bonus
More information about location
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- Do you find joy in improving developer velocity and have the itch to work on complex large-scale distributed systems? If so, this could be the perfect match!
- You understand that being an effective software engineer is as much about communicating with people as it is about writing code
- You have strong software engineering and coding skills and ability to write high performance production quality code. You have 6+ years of experience in software engineering, where the last 2 years are in systems/infrastructure engineering, or SRE or DevOps roles, preferably in a cloud environment
- Experience iterating on multiple projects on a collaborative team, each of which may have taken months or longer to complete
- Hands-on experience with Infrastructure As Code tooling like Terraform and configuration management tooling like Chef/Ansible
- Hands on debugging experience with Linux based operating systems
- Willing to work with and improve on code you did not originally write
- Proficiency in one programming language like Go, Python, Java, or PHP is nice to have
- You have solid background and hands-on experience with Cloud technologies like Google Cloud or AWS
- Experience with search technologies such as Lucene/Solr, Elasticsearch, Vespa is a plus
- Experience with Grafana, Kubernetes or Docker is a plus
What the job involves
- Etsy’s Search Developer Platform team is looking for a Senior Site Reliability Engineer II to join us in our mission of building and supporting the core services that help Etsy buyers and sellers discover and celebrate handmade goods from all over the world
- We own and operate all system components powering Etsy search and aim to utilize aggressive automation to ensure our infrastructure scales independently of the size of the team
- You’ll get exposure to a variety of technologies ranging from Kubernetes, Golang, LLMs, Model Serving, Search Retrieval & Ranking and more as you build and develop the services that support our 86M active buyers and 5.5M sellers!
- This is a full-time position reporting to the Engineering Manager, Foundation
- The Search Developer Platform team builds and operates the foundational platforms that power Etsy’s search ecosystem
- We’re a group of engineers who enjoy working a layer below product features — designing systems, abstractions, and developer experiences that make complex search infrastructure reliable, scalable, and easy to adopt
- Our work enables dozens of teams to move faster and safer, while keeping Etsy’s marketplace available and performant at massive scale
- This team works closely with many product and enablement teams across Etsy
- Take ownership of high-impact platform systems used across search, from Kubernetes-based runtime environments to CI/CD and deployment platforms
- Work cross-functionally with platform engineers, ML teams, SREs, and product partners to define standards, evolve platforms, and influence technical direction while building the next generation of our high availability search platform in the cloud
- Build developer-facing platforms and tooling (think self-service deploys, observability, Bazel workflows, and search-specific CI/CD) that reduce friction at scale
- Operate with real responsibility — including on-call for business-critical systems — while continuously improving reliability, operability, and developer experience
- Practice continuous learning and agile delivery model to stay informed and focused on our deliverables
- Evolving the search platform by identifying areas of friction and implementing features that can measurably improve Developer Experience
- Support the day-to-day operations of running large-scale applications, including monitoring, measuring, and troubleshooting infrastructure and services
- Continually automate away toil that can be burdensome for teams
- Participate in an on-call rotation and seek opportunities for reducing toil and avoiding technical debt to reduce support and operations load on the team
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Application process
- If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. A hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers created significant discontent amongst sellers. Despite this, Etsy continues to connect artists and consumers, attracting shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
Company HQ
Downtown Brooklyn, NY
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
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