Manager of Enterprise AI Adoption, EvenUp
$150-200k
OTE
$150k
BASE
+ Equity
AI-driven support for personal injury lawyers
Be an early applicant
AI-driven support for personal injury lawyers
501-1000 employees
Be an early applicant
$150-200k
OTE
$150k
BASE
+ Equity
501-1000 employees
Company mission
To close the justice gap using technology and AI.
Role
Who you are
- You Build High-Performance Teams: You know that great customer outcomes come from great people. You hire, coach, and develop team members to operate with urgency, ownership, and deep customer empathy. You hold a high bar and create an environment where your team can do their best work
- You Thrive in Ambiguity: You enjoy building in fast-moving environments where processes are still evolving. Instead of waiting for perfect structure, you create it. You’re energized by solving messy problems and building repeatable systems from early-stage workflows
- You Think Like an Operator: You balance strategy with execution. You’re comfortable zooming out to design scalable onboarding programs while also diving into the details to remove roadblocks for your team and customers
- You Obsess Over Customer Outcomes: You believe adoption is the strongest indicator of long-term success. You look beyond onboarding checklists and focus on whether customers are truly transforming how they work
- 7+ years of experience in Customer Success, Implementation, Solutions Consulting, or similar customer-facing roles in high-growth SaaS
- 2+ years of people management experience leading high-performing teams
- Experience supporting enterprise customers and complex implementations
- Experience in LegalTech, AI products, or workflow software is a plus
- Proven ability to hire, develop, and lead high-performing teams
- Strong coaching skills and a passion for developing customer-facing talent
- Comfortable operating in fast-growing companies where processes are still evolving
- Strong executive presence with the ability to lead conversations with senior stakeholders
- Deep understanding of adoption metrics and data-driven decision making
- Strong program management and operational thinking
- Highly proactive with strong ownership and accountability
- Comfortable navigating ambiguity and solving complex problems
- Excited to travel up to 40–50% to support enterprise customers and team members in the field
What the job involves
- At EvenUp, we don’t just “onboard” customers—we ignite transformation
- Our Enterprise AI Adoption team ensures that the largest and most strategic law firms realize the full power of our Claims Intelligence Platform from day one, enabling AI-powered workflows at scale
- As the Manager, Enterprise AI Adoption, you will lead the team responsible for the most critical phase of the customer journey: the first 30 days
- You and your team will guide firms through operational change, drive early adoption, and ensure customers experience the “Aha!” moment that makes EvenUp indispensable
- This role is equal parts leader, operator, and strategist
- You will coach a team of AI Adoption Managers, build scalable playbooks for enterprise onboarding, and partner closely with Sales, Product, Engineering, and Customer Success to ensure EvenUp customers achieve value faster than they thought possible
- The first 30 days define the next 3 years—and your team owns that outcome
- Lead and Develop the Enterprise AI Adoption Team:
- Hire, mentor, and develop a team of AI Adoption Managers responsible for onboarding EvenUp’s enterprise customers
- Coach team members on executive communication, change management, and driving adoption across complex organizations
- Establish performance metrics focused on activation speed, product adoption, and early customer outcomes
- Foster a culture of ownership, curiosity, and continuous improvement across the team
- Build and Scale Enterprise Adoption Programs:
- Design and refine scalable onboarding playbooks that ensure enterprise customers achieve value within their first 30 days
- Define best practices for guiding firms through operational and workflow changes required to adopt EvenUp’s AI platform
- Partner with Product and Data teams to define the key adoption metrics that signal long-term success
- Continuously improve onboarding programs based on customer feedback, product usage data, and field insights
- Drive Strategic Customer Outcomes:
- Partner with Sales during the late stages of enterprise deals to ensure smooth transitions into onboarding and activation
- Support your team in managing high-stakes customer relationships, including executive stakeholders at major law firms
- Ensure enterprise customers experience a seamless transition from sales to adoption to long-term customer success
- Step in directly on critical or complex accounts to help unblock challenges and ensure successful adoption
- Cross-Functional Leadership:
- Serve as a key voice of the customer during the earliest stage of product usage
- Partner closely with Sales, Sales Engineering, Customer Success, Product, Engineering, Legal/Medical Operations, and Technical Program Managers to improve the onboarding experience
- Identify product gaps, friction points, and opportunities to improve the first-time user experience
- Help influence product direction based on insights gathered from real customer adoption patterns
- Why This Role Matters:
- Enterprise customers represent EvenUp’s largest and most strategic partnerships
- The way these firms adopt our platform in the first 30 days determines whether EvenUp becomes mission-critical to their practice
- As Manager of Enterprise AI Adoption, you will lead the team responsible for turning new customers into confident AI-powered firms
- Your leadership will directly impact customer retention, expansion, and the long-term success of EvenUp’s most important accounts
Our take
Every year, millions of personal injury cases in the US are resolved with only a small fraction going to trial, leaving many victims potentially under-compensated due to inaccurate settlement proposals. EvenUp aims to change this by leveraging AI technology to streamline the assessment of injury cases.
The AI tools evaluate raw case files, including medical and police records, creating tailored "demand packages" that present comprehensive compensation arguments. This improves lawyer performance and victim outcomes.
Despite concerns about AI bias and privacy, EvenUp has garnered significant investor interest, closing a funding round in 2025 that was one of the largest in the history of legal AI. Now valued at over $2 billion, it is investing in its team and introducing new techniques and products for personal injury and other legal areas.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2025
$150m
SERIES E
Oct 2024
$135m
SERIES D
Total funding: $370m
Company benefits
- Flexible working hours to match your style
- Offsites - get to meet your coworkers on a fully-expenses trip ever 6-12 months
- A variety of virtual team events such as game nights & happy hours
- Choice of medical, dental, and vision insurance plans for you and your family
- Flexible paid time off and 10+ holidays per year
- A stipend to upgrade your home office for fully-remote roles
- 401k for US-based employees
Company HQ
Financial District, San Francisco, CA
Leadership
Rami Karabibar
(Co-Founder & CEO)Graduated from the McGill University with a Bachelor's Degree in Investment Management. Previously worked as a Management Consultant at Bain & Company and as a Startup Generalist at Zoomer.
Raymond Mieszaniec
(Co-Founder & COO)Previously co-founded EquitySim. Also worked as a Risk Consultant at PwC Hong Kong and Mainland China and as an Accountant at Scotiabank.
Saam Mashhad
(Co-Founder, Chief of Product & Legal Operations)Previously worked as a Law Clerk at the Superior Court of Quebec. Also co-founded Compass Startup & Legal Clinic where they served as the Director for 3 years before becoming an Associate at Norton Rose Fulbright.
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