Solutions Engineer, Instabase
$112-143k
+ Bonus and equity
Automation platform for unstructured data
Open for applications
Automation platform for unstructured data
101-200 employees
Open for applications
$112-143k
+ Bonus and equity
101-200 employees
Company mission
To build tools that will help people and organizations solve important problems, make discoveries, and create new breakthroughs.
Role
Who you are
- Proficiency in prompt engineering, demonstrating accountability to build, improve, and optimize prompts
- Experience in requirements gathering, scoping, technical documentation and developing technical solutions by collaborating with customers
- Experience in Python scripting
- Experience with APIs and databases, such as RESTful APIs, SQL, NoSQL, and MongoDB
- Experience in working on the Instabase platform or similar automation platforms
- Excellent problem-solving skills and ability to troubleshoot technical issues
- Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders
- Ability to work in a fast-paced environment and manage multiple projects simultaneously
- Strong attention to detail and ability to deliver high-quality work
What the job involves
- Please note, this isn't a software engineering role. As a Solution Engineer, you'll dive deep into our customers' needs, crafting innovative, end-to-end solutions using the Instabase platform. If you're passionate about blending tech with customer success, this is the role for you!”
- Our Solution Engineering Team is the foundation of our customer’s experience and success with Instabase
- This founding team will develop custom end-to-end solutions to the most critical and strategic NP-hard problems for our customer’s operations and build apps on the Instabase AiHub platform
- As a Solutions Engineer, reporting into Instabase Professional Service Organization:
- You’ll play a massive role in supporting the largest global enterprise as we expand into new sectors/industries
- You’ll grow alongside and architect new solutions. You’ll use Instabase AIHub platform to solve AI use cases that are fundamental to extend our library of apps, incorporating custom requests/input from our customers
- Provide technical expertise in the post-sales process, outlining the value proposition, clarifying technical requirements, and answering Instabase related questions
- Deliver an exceptional post-sales customer experience
- Collaborate with customers to understand their business requirements, design and build customized solutions on the Instabase platform using Prompt Engineering and python scripting
- Work with APIs and databases to integrate with other systems and technologies
- Develop and implement production-grade solution within the customer’s environment
- Assist in troubleshooting and resolving technical issues that may arise during the implementation process
- Provide technical training and support to customers and team members
- Stay up-to-date on Instabase features, Machine Learning, LLMs, Python, APIs, and databases
- Solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles
- Collaborate closely with the Product, Engineering, Sales, Solutions Architecture and Customer Success teams to ensure a seamless customer experience
Our take
Instabase is a platform for businesses to build customisable apps for automating different parts of their business. For example, a bank could build an app to automatically verify customer income in a fraction of a second by combing through documents such as camera pictures or scans of payslips, tax documents, bank statements, and other similar documents submitted by the customer.
The platform comes equipped with the tools for reading documents, data extraction and classification, natural language processing, and optical character recognition. It's designed to enable creators, developers, and organizations to quickly build complex business applications based on their needs.
Instabase also offers an app store, which represents a growing marketplace of pre-packaged business apps for different industries. These include apps for things such as Income Verification, Adverse Media Analysis, Identity Verification, Trade Finance, Contract Analysis, and Financial Spreading.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jan 2025
$100m
SERIES D
Jun 2023
$45m
SERIES C
Total funding: $277.1m
Company benefits
- We marry the benefits of moving fast at a scaling startup with the stability of larger corporations. Instabase pays 100% of top tier employee medical, dental, vision plans and takes care of dependents. Instabase also offers an FSA company match
- Instabase believes in investing in you and your future by providing a company 401(k) match and financial planning resources
- Every Instabaser is eligible for paid time off to care for their newborn or adopted child. We’ve also teamed up with Carrot Fertility to help support every Instabaser on their family forming journey
- At Instabase, we believe in providing employees the ability to rest, reflect, and recharge through unlimited paid time off and holidays
- Instabase believes in providing access to resources that allow you to grow in your role and career
- From home office setups to meal and Wi-Fi reimbursements, Instabase provides perks and resources that help you do your best work
Company HQ
Financial District, San Francisco, CA
Leadership
Anant Bhardwaj
(CEO & Founder)Previously worked in research for 3 years at MIT and also interned at Google.
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