Technical Lead Engineer, BigTime Software
$140-180k
Offers annual bonus
More information about location
2-3 days a week in office
Real-time insight for professional services
Be an early applicant
Real-time insight for professional services
101-200 employees
Be an early applicant
$140-180k
Offers annual bonus
More information about location
2-3 days a week in office
101-200 employees
Company mission
To be the engine behind the greatest professional services firms on the planet.
Role
Who you are
- 10+ years of software engineering experience, with at least 3+ years in architectural/technical leadership roles
- Proven expertise in building AI-driven systems using LLMs, RAG pipelines, vector search, and multi-agent frameworks
- Strong background in data engineering and cloud-native architectures (Databricks, AWS, Azure, or GCP)
- Hands-on experience with visualization & BI tools (e.g., Metabase, Looker, Tableau) and connecting them into agentic workflows
- Solid grounding in distributed systems design, observability, and performance optimization
- Ability to influence strategy while still being hands-on when needed
- Exceptional communication skills, with the ability to make complex architectures clear and compelling to both technical and business audiences
What the job involves
- We’re searching for a Technical Lead Engineer (Architect) to help us design and lead the next wave of agentic, intelligent systems
- As a Technical Lead Engineer, you’ll set the architectural direction for BigTime’s AI-driven platform. Your mission: leverage LLMs, Retrieval-Augmented Generation (RAG), and multi-agent systems to automate workflows, deliver insights, and reshape how professional services firms operate
- You’ll design systems where agents orchestrate real-world business intelligence workflows, blending Databricks Lakehouse, LLM-powered reasoning, and visualization tools like Metabase—making decision-making smarter, faster, and more autonomous
- This role isn’t just about adopting AI—it’s about leading a transformation, guiding teams to harness bleeding-edge technologies in ways that provide measurable, secure, and scalable business value
- Architect AI workflows powered by LLMs, RAG, and multi-agent systems to automate complex professional services processes
- Design integrations with Databricks Lakehouse for scalable data storage, retrieval, and reasoning pipelines
- Enable agentic visualization workflows that turn raw data into actionable insights in tools like Metabase
- Define the technical roadmap for AI-driven automation, collaborating with engineering, product, and data science teams
- Ensure security, governance, and auditability in agentic workflows—embedding trust and explainability by design
- Mentor engineers and influence cross-functional teams, raising the technical bar and spreading best practices in AI/ML architecture
- Continuously evaluate emerging technologies (MCP, A2A, ACP, tool orchestration frameworks) and bring the best into production
Our take
Time is a valuable asset for any business, but recording and invoicing it manually can prove cumbersome, especially at scale. This is the reason why many companies turn to professional service automation (PSA) tools, such as that offered by BigTime Software.
The company offers a cloud-based suite of practice management tools that allows professional services – from accountants to architects – to track, manage and invoice their time. The platform also provides services in other areas, such as allowing companies to schedule employees and manage their projects.
In 2022, BigTime Software acquired Projector, a leader in the PSA space, combining Projector's functionality with BigTime's scale of operation. It has also now acquired WorkRails, which stenghtens its CPQ and workflow automation capabilities. Both these moves showcase the company's determination to expand its value to remain a strong force in the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2022
$100m
GROWTH EQUITY VC
May 2019
$14m
SERIES B
Total funding: $116.7m
Company benefits
- Opportunities for Advancement
- Generous Time Off & Holidays
- 401(k) Savings Plan + Match
- Ongoing Training & Learning
- Wellness Benefits
- Paid Parental Leave
- Weekly Lunch Stipend
- Company Paid Health, Dental, & Vision
- Hybrid/Flexible Work Environment
- Company Outings & Team Offsites
Company HQ
Chicago Loop, Chicago, IL
Leadership
Brian Saunders
(Founder & Executive Chair)Former CEO of the company. Previously CEO of DaVinci Software, a strategy and consulting firm that focused on internet-based products and services.
Don India
(CEO)Member of the Board of Directors at RadarFirst, where they were CEO for 3.5 years. Formerly CRO at RDC, and held several roles including VP at IBM.
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