Senior UX Researcher, AuditBoard
$100-150k
+ Offers Bonus • 15% Bonus Target (Annual)
Governance, risk, and compliance software
Open for applications
Governance, risk, and compliance software
501-1000 employees
Open for applications
$100-150k
+ Offers Bonus • 15% Bonus Target (Annual)
501-1000 employees
Company mission
To transform the way enterprises manage their audit, risk, and compliance programs.
Role
Who you are
- Bachelor's degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field or equivalent practical experience
- 3 to 5 years of direct experience or equivalent combination of education and experience in market, product, customer, user experience, or academic research
- Experience working embedded within product teams. Partnering and mentoring stakeholders, designers, PM, and engineers
- Demonstrable research skills with a portfolio that showcases a breadth of approaches and methodologies (portfolio required)
- Strong experience defining, planning and executing research studies including outlining objectives, goals, and timelines
- Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
- Excellent written and oral communication abilities
- Experience working with and presenting research results to senior stakeholders
- Ability to work independently with limited supervision on research projects, including problem solving and critical thinking
- Experience in researching applications for complex business environments and processes, particularly in the enterprise or data-intensive domain
What the job involves
- We are looking for a talented Senior User Experience Researcher who is excited by the challenge of transforming the work of audit, risk, and compliance teams everywhere
- This position demands a high level of output in a fast-paced environment, but also offers opportunity for growth in a fast scaling business
- In this role, you will bridge real-world business challenges with intuitive user experience
- You’ll collaborate with product designers, product managers, and engineers in creating useful, usable, and delightful products
- You’ll explore user behaviors and motivations by conducting primary research using a breadth of methods
- Work with key stakeholders including designers, researchers, product managers and engineers to identify and develop research objectives, goals, timelines and execution plans in a fast-paced, rapidly changing environment
- Define, plan and conduct independent research on multiple aspects of products and experiences to drive actionable changes in AuditBoard's growth strategy
- Collect and analyze user behavior through various research methodologies such as ethnographic research, behavioral research, focus groups, diary studies, user interviews, surveys, usability testing, journey mapping, benchmark studies, A/B testing etc. to aid in the formulation of insights that influence our product strategy/roadmap and improve our user experience across multiple products
- Influence, coordinate, and partner closely with product design and product management to democratize and drive continuous product discovery and user research processes
- Advocate research findings to diverse audiences through good-quality reports and presentations
Our take
AuditBoard provides risk and compliance software for large businesses. The company's founders spent years working at the Big Four and other global enterprises, and realised that many audit activities were still taking place in Excel sheets, or using legacy software like IBM's OpenPages, which haven't kept up to date with the latest reporting requirements.
The result was an end-to-end platform for managing risk, which helps enterprises to streamline internal audit, SOX compliance, controls management, risk management, and security compliance. The top-rated cloud-based platform has won numerous awards, with the company being consistently named the market leader in Audit Management.
The company's current client list of 2000+ includes Boeing, Activision, and Priceline, and includes almost half of the Fortune 500 companies. It continues to experience rapid customer growth, with revenues in excess of $100 million with a 60% annual growth rate. The company has been ranked as one of the fastest-growing tech companies in North America for the last three years in a row, and was acquired by private equity firm Hg in 2024 for a reported $3 billion.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2018
$40m
SERIES B
Apr 2017
$3.6m
SERIES A
Total funding: $43.6m
Company benefits
- Vision and dental insurance
- 8-16 weeks paid parental leave
- Company equity
- Work from home opportunities
- Health insurance
Company HQ
Cerritos, CA
Leadership
Daniel Kim
(Co-Chair of the Board & Senior Advisor)Co-founded AuditBoard in 2014, and served as co-CEO until July 2020. Former Global Director of Internal Audit at Quiksilver and Executive Director, Corporate Audit and Compliance at International Rectifier.
Jay Lee
(Co-Chair of the Board & Senior Advisor)Co-founded AuditBoard in 2014, and served as co-CEO until July 2020. Former VP of CounterPoint, and was SVP & CFO at Tomich Brothers Seafood.
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