Senior Director of Strategy & Operations, Etsy
Corporate
$231-299k
+ Equity + Annual performance bonus
Office located in Brooklyn, NY
eCommerce platform for handcrafted goods
Job no longer available
eCommerce platform for handcrafted goods
1001+ employees
Job no longer available
$231-299k
+ Equity + Annual performance bonus
Office located in Brooklyn, NY
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- An ideal candidate will be defined by their track-record in strategy development and change management
- They should embody curiosity, stamina, discretion and leadership
- They are deeply passionate about historical and emergent trends in business strategy, macro trends in economics, politics and society, and management philosophy, and organizational psychology
- They practice the belief that they can get from good to great by including others in their problem-solving
- This enables them to be effective and valued in a range of contexts, and ultimately help advance Etsy to a new level of business performance, organizational brilliance, and marketplace creativity
- Demonstrated experience leading strategy development at scale, in-house or in client services, in a public company environment, with marketplace experience a big plus
- Creative problem solver, skilled at information analysis, synthesis and distillation
- Operate with a high degree of integrity and discretion, making you a trusted advisor and partner to senior leaders
- Consistent record of methodically inspiring broadscale change that made the organization be bolder and faster
- Work independently to define and solve unconstrained problems, prioritize effectively across multiple active work-streams, and deliver quickly with low waste (through individual work and delegation)
- Communicate clearly and in a way that quickly builds trust at every level, including having excellent verbal and visual presentation skills for executive audiences
- Very adept at influencing outcomes and people without reporting lines
- Agile approach that values continuous reflection, "working out loud", and adjusting course based on new inputs
- Deeply curious in evolutions in tech, eCommerce, marketplaces, and other relevant business topics that enable you to have a strategic point of view on Etsy's business today and in the future
What the job involves
- As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human
- Etsy is hiring a Senior Director of Strategy & Operations to develop and evangelize our corporate strategy
- This position will be responsible for running a team whose mission is to: catalyze and fortify Etsy's long-term strategy, steward our Senior Leadership Team (SLT) forum, and provide vital operational services and programs to the Organizations of our CLO, CFO and CHRO, whose teams support the full Etsy, Inc enterprise
- This role is a people manager position
- In the long-term company strategy and SLT space, this role will run our long-term corporate strategy process, including communicating key insights and initiatives from it to our ET, SLT, Board and all employees
- Capacity permitting, they will also manage their own research projects that connect to our corporate strategy
- In the G&A space, this role is responsible for making their team greater than the sum of its parts, helping each team member identify their top priorities, while also spotting opportunities for cross-team collaboration and efficiency gains
- This is a full-time position reporting to our Head of Strategy & Operations
- Partners with the Head of Strategy & Operations and the ET to drive our LCS process to unearth insights that propel Etsy into the future and sharpen what differentiates us
- Leads specific projects that can help advance Etsy’s LCS that culminate in an investment recommendation
- Drives the communication of our LCS to key audiences, e.g. SLT, all employees, Board, Investors, all in partnership with leaders from Comms and Investor Relations
- Stewards the ongoing engagement and programming of the SLT forum, including new member onboarding, live events, and information-sharing
- Partners with Finance to run strategic and financial planning, helping the company make wise investment decisions
- Partners with Finance to produce our CEO Metrics report and the meeting that complements it to drive reflection and iteration across the company
- Supports their team in choosing and delivering impactful services, programs and projects within the CLO, CHRO, CFO Orgs. Soliciting feedback on their work product to ensure they're tackling what matters
- Invests in their team’s talent development through coaching and crits that develop their behaviors and technical skills
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art, and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. The recent hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers has created significant discontent amongst sellers. Etsy must reconcile these issues to ensure artists continue to operate on the same scale within the platform. It plans to attract shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
- 401K matching/Pension contributions
Company HQ
Downtown Brooklyn, NY
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 46 more jobs at Etsy