Executive Assistant, Monzo
Product Discipline
£50-60k
More information about location
3-5 days a week in office (Shoreditch, London)
Digital-only bank platform and marketplace
Be an early applicant
Digital-only bank platform and marketplace
1001+ employees
Be an early applicant
£50-60k
More information about location
3-5 days a week in office (Shoreditch, London)
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- EA experience: You have significant experience as an Executive Assistant, ideally for C-suite level, leaders in a fast-paced, high performance environment
- Organisation: You’re highly organised and proactive, able to manage multiple priorities, stay ahead, and bring structure to ambiguity
- Slack: You’re confident, and experience in using Slack, which is our main internal communication tool
- Communication: You communicate clearly and adapt your style to different audiences
- Stakeholder management: You build strong, effective relationships across teams and with senior stakeholders
- Teamwork & feedback: You work well as part of a team, collaborate openly, and take on feedback to improve
- Judgement & integrity: You exercise sound judgement, handle sensitive information with discretion, and operate with integrity
- Quality & detail: You produce high-quality work with strong attention to detail
- Process improvement: You look for ways to improve processes, drive efficiency, and help teams work more effectively
- Tools: You’re comfortable using Google Workspace (or similar tools)
What the job involves
- We are looking for a seasoned Executive Assistant to support our Chief Product Officer, and VP of Product
- This will be a fast-paced role requiring tight diary management and great organisation skills, but we are looking for someone who is also proactive and shows initiative
- This role will involve working closely with the Chief of Staff to the CPO as a part of the CPO Office, partnering with them to enable and support the best output from the CPO and the Product discipline at Monzo
- This is the ideal role for an EA who is highly proactive, comfortable navigating ambiguity, and excited by the opportunity to operate across a broad and fast-moving remit with a high degree of ownership and autonomy
- Given the agility required for this particular role, EA experience within a start-up or scale-up tech environment would be a huge advantage
- Joining an Executive Assistant team of 16, you will collaborate with our existing EAs to keep Monzo running, and to continue to raise the bar on what great support looks like
- We have a strong EA ‘community’ at Monzo where you will benefit from supportive peers, sharing EA best-practice, and helping to push each other forward
- We generally work 1:2 / 1:3 depending on the workload associated with the Executive
- Managing time and priorities - Own complex, fast-moving diaries. Anticipate conflicts, make trade-offs, and keep your leaders focused on high-impact work
- Running effective meetings - You’ll help your leaders run great meetings. You will prepare agendas and materials, capture decisions, and ensure follow-through
- Staying close to what matters - You’ll stay close to what’s going on across your leaders’ world. You will manage inboxes, filter noise, and surface key information quickly.Building strong relationships - You’ll build strong relationships across your leaders’ teams and the wider business, understanding priorities, staying connected, and helping keep people engaged and aligned
- Owning logistics end to end - You’ll take ownership of the operational details that keep things running smoothly. You will manage travel, scheduling, offsites, and key even , making it all feel seamless and low effort for everyone involved
- Working as one CPO Office - You’ll work closely with your Chief of Staff and People Partner as part of a collaborative CPO Office, sharing context, supporting each other, and helping things run smoothly across Product
- Getting involved beyond your role - While your main focus will be supporting your leader(s), you’ll also have the chance to get involved in wider projects and improvements across Monzo, bringing ideas, trying new things, and helping us work better
- Leading and driving high-impact work - You’ll confidently lead and coordinate high impact projects and initiatives across teams, helping drive momentum, unblock progress, and ensure excellent execution in a fast paced environment
Application process
- Recruiter call (30 min)
- Full loop interviews (2 x 45 min interviews: Values & Role Specific)
- ‘Chemistry’ call: with Exec/VP (30 mins)
Salary benchmarks
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million active users. The company faces competition from more traditional banks, such as Goldman Sachs and JP Morgan, which have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$459.6m
LATE VC
Total funding: $1.9bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company HQ
City of London, London, UK
Leadership
TS Anil
(CEO)Also a Board Member at Accion. Previously Board Member at UK Finance, Global Head of Payments, Products & Platforms at Visa and was the Global Head of Retail Products at Standard Chartered Bank.
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