Partner Account Senior Director, Salesforce
MuleSoft Partner Program
More information about location
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 10+ years in Partner Management, consulting, or Mulesoft business development, with proficiency in integration technologies (e.g., Oracle Middleware, SAP, AWS Lambda)
- Comfortable liaising with internal technical profiles and ability to speak expertly with integration leads at Top Partners
- Shown success in direct sales and working with GSI and VAR partners, with the ability to build relationships with senior integration leads and influencing partners
- Expertise in Salesforce platform and hands-on solution implementation, with a data-driven approach to gaining trust and liaising and influencing internal collaborators such as Product, Solutions, broader A&C team
- Strong communication, presentation, and facilitation skills, with experience guiding teams through Program and GTM deployment
- Ability to work independently, lead cross-functional teams, and align short-term strategies with company vision
What the job involves
- While relationship building and understanding the Partner ecosystem is key, we are looking for individuals that understand Integration
- We are looking for someone with enough skills for technical conversations, but the more important skill is the ability to use internal technical SMEs, and build relationships with the senior integration practice leads at MuleSoft’s Top GSIs
- This role serves as a strategic advisor on our integration product and platform offerings to the company’s largest, most sophisticated partners
- This individual will be integral in influencing Partner integration leads within Top GSIs to make MuleSoft their Integrator of choice
- The Alliances and Channels (A&C) organization is MuleSoft's key lever to creating outsized value and scale in the market through joint sales capabilities and transformative offerings with partners to drive bigger opportunities at pace
- With overall responsibility for our partner go-to-market strategy, joint differentiated offerings execution, joint delivery, partner awareness, and training and enablement, we are energizing a vibrant partner community that accelerates the realization of our customers' business and technology transformations
- MuleSoft's unique position helps Global and Regional Systems Integrators deliver on their clients' digital transformation, cloud migration, mobile, big data, and IOT initiatives
- From an A&C and COE lens, there are three areas the team will lean into:
- 1) Programs: Build Sales Plays, Programs, and POVs to drive engagement across top GSIs
- GTM: Maximising Mulesoft’s GTM vision and identifying key use cases and education on “why MuleSoft? Why Now?” for partner use
- Joint Partner Programs: Work with Top GSIs to build co-branded campaigns that combine a compelling event (GTM Program) with messaging on the benefit of working with a particular Partner (i.e. why Deloitte + MuleSoft)
- 2) Internal Ecosystem Evangelization: Creation of a community across key internal collaborators such A&C Teams across other Salesforce products for efficient collaboration, education, and alignment on MuleSoft messaging and GTM
- 3) Refined Asset Creation: Work closely with internal cross-functional partners to improve existing sales enablement, global partner enablement, services and customer success on messaging, methodology and MuleSoft standard processes. When applicable, creation of refined assets including creation of a repository for internal and Partner stakeholder use
- 4) Scaled Tooling & Infrastructure: Using right tools, metrics, reporting and infrastructure to standardize and measure Top GSI reach
- From a Technical Lens, there are three areas the team will liaise across internal teams to lean into:
- Assessment & Evangelization: Ability to understand the partner integration solution / use case landscape. Liaise with technical teams to help build a compelling integration story to our partner ecosystem, capturing partner mindshare, and driving integration of Salesforce technology into partner use cases. Collaborating closely with our integration product organization on solution development to ensure alignment between Product/Solution and Partner
- Solution Co-Creation: Capturing perspective from the Technical profiles internally to fuse into understanding MuleSoft’s integration products and solutions for the partner ecosystem, supporting our Global System Integrators (GSIs) on actionable integration activities. Internally working with technical teams to co-create & deliver packaged integration solutions, thought leadership and scalable resources such as demo assets, technical reference architectures, customer stories to drive sales growth. Driving the Go To Market (GTM) activation of the solutions across Partners
- Product Knowledge: This team will collaborate with our product teams during solution development cycles to share updates to Partners on the Mulesoft Integration product suite, specifically providing expertise on our Integration products solutions (both new and existing) where required
- Growth and ACV impact across top GSIs
- Success of program and asset creation and execution
- Implementation and governance of standards & consistent execution of global support. Global mindset and execution with local flexibility where required
- Provide detailed and accurate forecasting of major deals with a partner point of view, from lead origination to opportunity closing, to communicate to Executive Leadership the effectiveness of identified programs and investments
Salary benchmarks
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- Medical Care
- Life Insurance
- Retirement Savings
- Employee Assistance Programs
Company HQ
Financial District, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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