Senior Accountant, Ada
CA$90-107k
+ Stock Options
Chatbot AI customer experience solution
Open for applications
Chatbot AI customer experience solution
201-500 employees
Open for applications
CA$90-107k
+ Stock Options
201-500 employees
Company mission
To repair broken brand interactions and restore the customer experience.
Role
Who you are
- You have 2 - 4 years of experience in a full-cycle month-end accounting role, preferably in a tech or B2B SaaS environment
- You have completed your CPA designation
- You have experience with NetSuite and its Advanced Revenue Management (ARM) module
- You have experience with IFRS
- You have experience reporting with multiple currencies and complex consolidations
- You have exceptional attention to detail and strong Excel skills
- You love figuring out the numbers and drawing insights from what you uncover
- You are looking to be in a fast-paced environment with opportunities to learn and grow
- Execute the full cycle month-end close process, including preparing journal entries and reconciliations in addition to the ownership of capitalized commissions, accruals, prepaids, leases, fixed assets and cash
- Ensure the accuracy and completeness of revenue by processing contracts and contract amendments into NetSuite on a timely basis
- Preparation of revenue recognition entries and related monthly reports and reconciliations, including variance analyses of subscription revenue
- Preparation and analysis of month over month variances in the balance sheet and income statement
- Assist with finance operations tasks, including issuing customer invoices, customer collections and processing customer billing requests
- Assist with the annual audit of the consolidated financial statements
- Create and update process documentation where necessary
- Identify opportunities for process improvements in the month-end close cycle
What the job involves
- As Ada’s Senior Accountant, you will report to the Accounting Manager and lead the execution of Ada’s full-cycle month-end accounting in addition to assisting with day-to-day financial operations
- You will have the opportunity to support Ada on its mission to automate the world’s customer service
- You will work closely with Finance and Operations to ensure all work is done accurately and in a timely manner, while creating a robust internal controls framework with detailed documentation
Our take
More and more, customer interactions are moving online. There is an increasing need for automated solutions to handle high demand and ensure positive customers experiences. Ada is the leading technology provider of Automated Brand Interactions. Its bots rely on artificial intelligence to answer customers’ sales and service questions, empowering companies with digital-first, omnichannel experiences at scale.
The company has automated 2.6 billion brand interactions and supports over 320 brands across the globe including Zoom, Facebook, and Square. Its technology includes a no-code platform, which lends to its popularity. The company has been focused on expanding its product suite and generative AI capabilities as it sets out to optimize all customer experiences across the board.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Generous stock option plan
- Unlimited vacation
- Wellness account
- Extended health coverage
- Dental/optical/travel insurance
- Life insurance
- Employee and family assistance plan
- Flexible work schedule
- Digital first, fully remote with WFH budget
- In-house social worker
- Paid parental leave for Canadian and U.S. residents
- Development opportunities
Company values
- Authenticity
- Courage
- Empathy
- Simplicity
Company HQ
Wellington Place, Toronto, ON
Articles
Leadership
Mike Murchison
(CEO)Previously co-founded Nucleus, Atlus, WhatsNext Lab and Volley.
David Hariri
(Designer & Developer)Experience as Developer for Teehan+Lax, and co-founder of Volley.
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