Senior Staff Outbound Product Security Manager, ServiceNow
2+ days a week in office (Santa Clara, CA or San Diego, CA )
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
2+ days a week in office (Santa Clara, CA or San Diego, CA )
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
- 15+ years in product management, product ownership, or technical product analysis within commercial software product companies
- At least 7 years of experience in areas such as monitoring, detection, authentication, authorization, or access control technologies
- Familiarity with compliance security regulations and standards, including NIST Cybersecurity Framework, EU Cybersecurity Act, GDPR, FedRAMP, or PCI
- AI Security experience is a plus
- Ability to quickly adopt new technical concepts
- Experience in financial services security is advantageous
- Certifications such as Scrum Master, Scrum Product Owner, CISSP, CompTIA Security+, OSCP, or SANS GIAC Security Essentials are beneficial
- Strong presentation skills, comfortable delivering product presentations to large audiences
- Enjoy working in a collaborative and inclusive environment
- Ability to lead technical debates and lead the team to a decision
What the job involves
- Our Product Security Team – part of CISO organization, is looking for highly energetic and experienced Senior Staff Outbound Product Security Manager to work closely with multiple internal security teams to understand:
- Customer needs from the security researcher and Red Team points of view
- Collaborate with engineering and product management teams to define problems and prioritize them
- Actively help shape continuous security improvements for the ServiceNow Platform
- Collaborate with Product Security Research, Red Team, Product Management, Engineering, to help define the security vision and enhancements of ServiceNow offerings, strategy, and roadmap
- Identify new experiences and enhance existing functionalities to improve platform security
- Establish and prioritize a data-driven backlog, including security enhancements
- Be the voice of the customer in technical security discussions and help define customer benefit in business terms, helping to reduce risk
- Coordinate with Documentation, Training, Support, and Professional Services teams to ensure smooth and timely releases of security enhancements and features
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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