Senior Integration Specialist, Auror
$102.5-135k
+ Share Scheme
3 days a week in office
Retail crime intelligence platform to make communities safer
Open for applications
Retail crime intelligence platform to make communities safer
101-200 employees
Open for applications
$102.5-135k
+ Share Scheme
3 days a week in office
101-200 employees
Company mission
To build a retail crime intelligence platform that connects people and organisations with timely intel to proactively reduce the impacts of crime in retail stores and in our communities.
Role
Who you are
- Possess a strong understanding of authentication principles and protocols, such as OAuth, SAML, and OIDC and understand how they work in web-based environments
- Experience working with HTTP APIs, having a solid technical understanding of how HTTP APIs work from both a consumer and publisher perspective
- Have successfully project managed complex technical projects with customers, keeping momentum towards project goals, ensuring all stakeholders are informed on progress and proactively identifying and raising issues
- Familiarity with cloud platforms such as Azure, AWS, and Google Cloud, and experience working within one or more of these providers
- Excellent written and verbal communication skills as well as confidence in leading customer project calls
- Proven ability to effectively self-manage and prioritize individual workload while also seamlessly integrating and collaborating within a team environment to achieve shared objectives
What the job involves
- As a Senior Integration Specialist at Auror, you’ll play a crucial role in bridging the gap between our customers and our technology
- Your mission is to ensure a smooth, efficient onboarding experience for new customers—some of the world’s largest retailers and law enforcement agencies—by managing the implementation of our technical integrations
- Working closely with our Customer Success and Engineering teams, you’ll oversee all technical aspects of customer onboarding
- On a given day, you may be connecting a customer’s identity provider to the Auror platform to allow a seamless SSO login experience, partnering with the customer to roll out the Auror mobile app via MDM, or facilitating the integration of a third party solution provider into Auror to enable the transfer of crime data via APIs
- You’ll proactively monitor integrations, troubleshoot and resolve issues, identify opportunities for improvement, and create clear documentation for both internal and external use
- Success in this role means developing a deep understanding of Auror’s platform and leveraging that knowledge to help our customers maximize the value of their integrations, ensuring a seamless and impactful experience from day one
- Partnering with third-party solution providers to onboard them to our OpenAPI and support their development and testing
- Support in the implementation of integrations for retail and law enforcement partners, ensuring seamless connectivity with Auror systems
- Set up and maintain SSO solutions to streamline user authentication and authorization processes
- Utilizing telemetry and tooling to troubleshoot, identify and resolve issues related to Auror’s technical integrations
- Collaborating with customer stakeholders, solution providers, IT teams and internal teams to communicate both technical and non-technical concepts
- Creating comprehensive documentation to facilitate integration processes with third party providers and customers
- In Your First 6 Months at Auror:
- At the beginning of your time at Auror you will focus on learning everything about our product and the way it integrates into our customer’s managed software and hardware platforms
- You will develop an understanding of our existing third party integrations, how we connect to our customers identity management systems to provide single sign-on for our users and the many other touch points that our platform has with customer systems
- You will also partner with our customer success team to gain an understanding of who our customers are, what integrations each has and how we can best support them
- Within your first three months you will begin to work with our customers’s I.T
- Teams and technical integrators on rolling out and supporting various integrations
- By six months you will be creating process guides for internal and external use, running point on new customer integration implementations and troubleshooting issues related to our integrations
Application process
- You'll be asked to submit a cover letter as part of your application
- While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot
- Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror
Our take
Across the globe, profit-motivated and organised crime costs trillions of dollars each year, with retail theft costing the world over $100B annually. However, shoplifting has become an “accepted” business cost, often unreported and unsolved, that businesses factor theft costs into their budgets and forecasts. Auror’s platform for retailers is focused on preventing crime, reducing loss, and making stores safer.
The company uses data visibility technology for fast and easy reporting of crime, providing crimefighters with the intelligence they need to not only solve more crime, but also provides insights as to how to prevent future shoplifting. Connected with over 2,000 law enforcement agencies, it drives a 50% improvement in debt recovery rates and resolves cases that would ordinarily never be investigated within two weeks.
The company has expanded globally, with offices in New Zealand, Australia, the USA, and the UK, and works with some of the largest retailers in these countries, including Walmart, Woolworths, and Coles. Auror’s successful expansions and proven product have it well set to be at the centre of greatly reducing retail theft across the globe.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Glassdoor (5)
Company
Funding (last 2 of 3 rounds)
Nov 2024
$47.3m
SERIES C
Dec 2021
$20m
LATE VC
Total funding: $85.4m
Company benefits
- Employee Share Scheme: You’ll own part of a company making a real difference!
- Flexibility: We are hard-working and outcome-focused, but recognize there is more to life than work. We promote a healthy work/life blend
- Shorter Working Week: Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy
- Mental and Physical Health: We understand how vital both mental and physical health is, and have policies to support that, including Wellness Days (days that you can take for any reason whatsoever, not just for when you’re sick/ unwell)
- Private Health Care (Medical): Auror automatically enrols you into our private healthcare plan
- Family-Friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers
- Personal Development: We support our team to participate in courses, conferences, or events that will help them be relentless about improvement
- Making an Impact: You’ll work to solve interesting problems and help us keep communities safe.
Company values
- Magic moments matter
- We measure by impact
- Be the force for better
- Together as one
Company HQ
River North Art District, Denver, CO
Articles
Leadership
Tom Batterbury
(CSO)Former Management Consultant & Business Analyst. Previously worked as a Consultant (Strategy and Operations) at Deloitte New Zealand, and was a Marketing Tutor at the University of Otago.
Phil Thomson
(CEO)Former Young Managers' Advisory Board Member at the New Zealand Institute of Management Inc., and former Board Member at the New Zealand Council of Legal Education. Previously worked as an Associate (Intellectual Property) at Simpson Grierson and was a Business Consultant at Dashing Consultants.
James Corbett
(Director of Technology)Former Software Developer at Xero, and previously worked as a Consulting Analyst at Deloitte.
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