Senior Agile Delivery Manager, Reward Gateway
£85-110k
Office located in Dean Street, London
Employee engagement platform
Open for applications
Employee engagement platform
501-1000 employees
Open for applications
£85-110k
Office located in Dean Street, London
501-1000 employees
Company mission
To make the world a better place to work; improving employee engagement to build better, stronger and more resilient organisations.
Role
Who you are
- Proven experience as an Agile Delivery Manager or Delivery Lead in a tech‑first or SaaS organization
- Experience managing delivery for multiple squads simultaneously (typically 3–5 teams)
- Strong understanding of the software development lifecycle (SDLC) and modern engineering practices
- Hands‑on experience coordinating delivery in cloud-native environments (AWS, Azure, GCP)
- Familiarity with microservices, APIs, CI/CD pipelines, DevOps practices, and modern cloud architectures
- Experience supporting incident response and post‑incident delivery
- Demonstrated ability to identify and manage cross‑team dependencies in scaled engineering organizations
- Skilled facilitator of Agile ceremonies and delivery rhythms
- Experience with lightweight scaling practices (Scrum of Scrums, dependency boards, cross‑squad planning)
- Ability to coach teams on effective delivery habits and continuous improvement
- Familiarity with SAFe, LeSS, or other scaled agile frameworks (practical experience preferred, not required)
- Strong experience with Jira, Confluence, Miro, and delivery reporting tools
Desirable
- Professional Agile certifications
- Cloud practitioner certifications such as AWS Cloud Practitioner, Azure Fundamentals (AZ‑900), or GCP Cloud Digital Leader
What the job involves
- Reporting To VP of Delivery
- We are looking for a high‑impact Senior Agile Delivery Manager who thrives in complex engineering environments and can bring clarity, structure, and predictability to multi‑team delivery
- This is a high‑ownership, hands‑on individual contributor role. You will directly own delivery for 3–4 engineering squads, working closely with Product, Engineering, Architecture, and fellow Agile Delivery Managers to ensure seamless delivery across features, platform initiatives, technical debt, and incidents
- If you excel at system‑level thinking, cross‑team alignment, and delivery orchestration in cloud environments, this role is for you
- Own end‑to‑end delivery for 3–4 engineering squads, ensuring clear priorities, strong execution discipline, and predictable delivery outcomes
- Maintain a deep understanding of each squad’s roadmap, capacity, constraints, and performance
- Lead delivery across product features, technical debt, platform improvements, and operational work (incidents, resilience, support)
- Ensure readiness for delivery through well‑structured backlogs, aligned objectives, and clear acceptance criteria
- Work closely with other Agile Delivery Managers to manage dependencies across 30+ global engineering squads
- Coordinate sequencing, risk management, and alignment for transversal initiatives spanning multiple teams
- Facilitate cross‑squad forums (Scrum of Scrums, dependency reviews, release readiness syncs)
- Maintain clear documentation of dependencies, risks, and mitigation plans (RAID logs, delivery boards)
- Facilitate agile ceremonies for assigned squads (stand‑ups, sprint planning, refinements, reviews, retros)
- Champion lean, scalable delivery practices that work across multiple teams and regions
- Promote continuous improvement and delivery discipline across squads
- Support teams in iterative planning, effective estimation, and realistic forecasting
- Understand architectural patterns used across squads (APIs, microservices, cloud services, CI/CD pipelines)
- Partner with Engineering Leads and Architects to identify and manage technical risks, platform dependencies, and environment constraints
- Feed technical incidents, post‑mortems, and reliability improvements into delivery plans and backlogs
- Ensure technical debt and resilience initiatives receive appropriate prioritisation and visibility
- Provide clear and concise updates on progress, risks, delivery confidence, and scope changes to senior stakeholders
- Act as the primary delivery partner for Product Managers and Engineering Leads
- Translate complex technical issues into business‑relevant insights
- Maintain strong relationships across Engineering, Product, Security, Data Protection and Architecture
- Shape delivery practices to support consistency and predictability across global teams
- Use delivery metrics (lead time, cycle time, throughput, deployment frequency, incident trends) to drive improvement
- Support squads in adopting effective tooling (Jira, Confluence, Miro, dashboards)
- Champion a culture of learning, experimentation, and operational excellence
Application process
- Online interview with the Talent Partner
- Online interview with the VP of Delivery and the VP of Product Engineering
- Final interview with the CTO
Salary benchmarks
Our take
Reward Gateway was founded in 2006 as an employee engagement company. With reports suggesting that despite the majority of CEOs recognising that employee engagement is vital to their success, very few say they have a highly engaged company. Reward Gateway set out to bridge this so-called "engagement gap".
By engaging employees, Reward Gateway promises companies increased productivity, communication, and employee satisfaction - helping them to retain their most valued employees. It sets itself apart from traditional HR solutions by bringing employee benefits, discounts, perks, rewards, recognition, wellbeing and feedback into a single unified hub.
The company has acquired Xexec, MoveSpring and Fond, all providers of employee wellbeing and rewards software, to further bolster its offering and capabilities. In 2023, it was itself acquired by Edenred, a worldwide leader in employee benefits, presenting Reward Gateway with the chance to expand into new regions while the two companies enhance their already comprehensive range of solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2015
$161m
GROWTH EQUITY VC
Dec 2010
$34.3m
GROWTH EQUITY VC
Total funding: $195.2m
Company benefits
- Life assurance
- Pension/401K
- Debt support programme & salary advances
- Bonus for referring a friend who we hire and have completed 3 months’ service
- Employee Share Plan
- Discounts to share with friends and family
- Family support - Baby Bonus, caregiver support, domestic violence protection programme, parent support loan, miscarriage and baby loss support, wedding bonus and up to 3 months paid leave to take care of your family
- Gender neutral parental leave for primary and secondary carers
- Up to 6 months unpaid leave after five years’ service
- Volunteer days plus a day of leave to Speak Up and be the change you want to see in the world
- Unlimited time off to give blood
- Trans & gender affirmation support
- Unlimited free books for your professional development and one fiction book per month to help you unwind
- Employee assistance programme
- Health benefits such as free eye tests, free flu jab, freedom from addiction, menopause support, stop smoking assistance programme and health cash plan
- Personal wellbeing allowance, personal wellbeing coach, run club, spa and gym discounts, plus cycle to work scheme
- Work from home bundles
- Flexible working
- Bring your dog to work, drinks and breakfast
Company HQ
Soho, London, UK
Leadership
Nick Burns
(AUKUS Zone Director)Advisory Board Member at Hybrid Legal and at Engage Works. Formerly CEO of Gallagher Benefit Services (UK).
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