Senior Manager of Product Insights, Included Health
$138.4-254.1k
Salary is partially dependant on applicant’s location. Plus equity, this role is also eligible for a performance-based bonus
Digital healthcare provider
Open for applications
Digital healthcare provider
1001+ employees
Open for applications
$138.4-254.1k
Salary is partially dependant on applicant’s location. Plus equity, this role is also eligible for a performance-based bonus
1001+ employees
Company mission
To raise the standard of healthcare for everyone, everywhere.
Role
Who you are
- Experience leading data and analytics-focused discussions with Product, Operational, Clinical, and executive audiences on topics such as program results presentation and detailed analysis methodology walkthroughs
- Experience with employer-sponsored healthcare and the use of healthcare-related data (e.g., claims, eligibility, product data, clinical data) to develop and deliver insights
- Ability to build relationships with key partners, provide input to long-term roadmaps, and coach teams on competency development
- Exceptional written communication skills, crucial in our distributed remote environment where asynchronous communication is key to producing results
- Consistent judgment and decision-making skills to drive your team toward pursuing the highest expected value work
- Experience leading a remote or hybrid team and managing the challenges of interpersonal relationship development, communication, and alignment in such environments
- 5+ years of experience delivering business value through analytics
- 3+ years of experience leading analytics professionals in a managerial or team lead role (preferred)
- Strong understanding of tools like SQL, Python, Looker, Tableau, or similar tools
- Experience leveraging AI/ML for deriving and forecasting insights
- Prompt and regular attendance at assigned work location
- Ability to remain seated in a stationary position for prolonged periods
- Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment
- No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required
- Ability to interact with leadership, employees, and members in an appropriate manner
What the job involves
- The Senior Manager, Product Insights is responsible for leading and developing a team of 4-6 analysts to identify opportunities for optimizing the impact of our products and operations
- This role requires strong relationship-building skills and experience in cross-functional partnerships, with a proven track record of influencing partners to leverage data capabilities for faster value delivery
- We seek a candidate who can accelerate our company-level goals to improve clinical outcomes, healthcare cost savings, member experience, and gross margin
- We are looking for a dynamic leader who can connect the dots within data and between teams to drive impactful results
- If you are passionate about using data to elevate healthcare standards and have the skills and experience outlined above, we encourage you to apply
- Multiply the impact of a team of 4-6 analysts focused on delivering and scaling insights for Product, Clinical, Care, and Marketing teams
- Ensure stakeholders are equipped to drive data-informed decision making and understand their impact within broader business context
- Establish and track progress toward goals with direct reports, providing individualized support to maintain engagement, overcome roadblocks, and reprioritize as needed
- Actively participate in the Engineering/Product/Design/Data leadership team, advising on strategy and roadmapping over the 6-24 month time horizon
- Lead recruitment and hiring for any open positions that directly report to you
Our take
As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.
It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalised groups means they often avoid care at a rate that is around 3x greater than the border US population, putting their health at risk.
With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. It currently counts retail behemoths Walmart and Home Depot as customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2020
$175m
GROWTH EQUITY VC
May 2018
$66m
SERIES D
Total funding: $347m
Company benefits
- Comprehensive medical, dental and vision plans
- All employee spouses and children can access Included Health services at no cost
- For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees
Company values
- We put the member first - Members are the center of our universe. We take the member’s call, hanging up on the boss if we need to. We work together to achieve health outcomes and member moments worth celebrating. We advocate for a healthcare system that works for everyone
- We're here for outcomes - We know that effort is not a substitute for impact. We reward problem solving, removing obstacles and getting it done with integrity. We take accountability for our outcomes, good or bad
- We seek diverse perspective - Diverse voices make a meeting. We walk away from the echo chamber. We create space for different points of view and bring data to inform our thinking. We speak with candor, debate with respect, listen to feedback and follow through with action
- We value change - We know change is our opportunity and adaptation is our super power. We move towards gray spaces, understanding that we may not get it right the first time. We manage ambiguity and are always ready to take on new challenges. We are lifelong learners
- We lead the way - We ask ourselves every day, “is there a better way?” We work together to spark innovation, break down barriers and make wise bets. We encourage unconventional thinking that inspires and works to solve complex problems
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Owen Tripp
(CEO & co-founder)Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.
Lawrence "Rusty" Hofmann
(Co-Founder)Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.
Diversity, Equity & Inclusion at Included Health
- We’re committed to creating teams that reflect the diversity of our members and ensuring a welcoming and inclusive workplace for people of all backgrounds, beliefs and identities. We’re proud to support our employee resource groups for Women, People of Color, Parents, members of the LGBTQ+ community, and more
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