Lead Product Designer, Change.org
Growth
$185.5-218k
Listed salary applies to US only and varies depending on location. Salary for Vancouver and Toronto: $204,500 CAN.
More information about location
Social change platform
Be an early applicant
Social change platform
201-500 employees
Be an early applicant
$185.5-218k
Listed salary applies to US only and varies depending on location. Salary for Vancouver and Toronto: $204,500 CAN.
More information about location
201-500 employees
Company mission
To empower people everywhere to create the change they want to see.
Role
Who you are
- Growth Design Expertise: Proven ability to design for activation, engagement, and retention, and monetization. Skilled at identifying friction points and creating solutions that drive measurable growth
- Strategic Problem-Solving: Adept at navigating complex or ambiguous challenges, from 0→1 bets to iterative optimization. Brings structure and clarity, shaping solutions that align with both product strategy and team goals
- Emotional & Behavioral Design Thinking: Understands what motivates people and what holds them back. Designs experiences that build trust, tap into emotions, and inspire meaningful action
- Collaboration & Influence: Works closely with PM and Engineering partners to develop a shared vision and bring product ideas to life. A strong cross-functional partner who influences decisions through user insights, storytelling, and clear design rationale, building alignment and trust across teams
- Craft: Demonstrates high standards of experimentation practice, user flows, with an eye for clear, effective UX writing is a plus. Raises the quality of growth design through strong execution and attention to detail
- AI Curiosity & Application: Open to exploring and applying AI tools to speed up prototyping, spark design ideas, and improve workflows, with the ability to spot where AI can add value to user experiences and team practices
- 8+ years of product/UX design experience, ideally in B2C contexts
- Experience leading growth-focused design projects or experimentation initiatives within a squad or across a small number of teams, delivering measurable user impact
- Experience working on both 0→1 product design as well as optimization experiments at scale
- Background working on emotionally complex user journeys (e.g., civic tech, health, finance, or other trust- and motivation-driven domains)
- Proficiency with design systems, experimentation platforms, and user research methods, and ability to apply them effectively to growth design challenges
- Strong cross-functional collaboration skills, with the ability to influence product and engineering peers and contribute to team-level decision-making without direct reports
- Open to exploring and applying AI tools in design or product work (e.g., for prototyping, content creation, or user research) with curiosity about how AI can enhance workflows and user experiences
What the job involves
- Change.org is searching for a Lead Product Designer to drive growth-focused design across our product, from bold 0→1 bets to rapid optimization experiments on existing flows
- You will report to our Senior Director of Growth Design and play a key role as a senior individual contributor within the Product team
- Design and launch improvements to key user journeys (petition starters and petition signers) that drive measurable gains in activation, engagement, or retention
- Concept and launch 0→1 features aimed at growing the use of our product, building them quickly to test, learn, and iterate
- Partner with product, engineering, and data teammates to deliver growth-focused design projects that improve user experience and contribute to growth goals
- Apply behavioral design principles to reduce friction, design growth loops, and share learnings that deepen the team’s understanding of user participation
- Learn from experiment results and research to guide decisions and build alignment on growth opportunities within the squad
- Support and mentor teammates by modeling strong design craft and experimentation practices, helping raise the quality of growth design within the team
Application process
- Recruiter screen
- Case study interview with our VP of Design
- Asynchronous task related to growth design strategy
- Interviews with 3 cross-functional team members
- Reference checks
Our take
Change.org is a global online website that has hosted millions of petitions since it launched in 2007, including dozens of notable cases that have led to significant worldwide change. Of interest, too, is its voluntary 2021 recognition of its staff’s labor union; at the time it was the largest tech company to do so.
Change.org remains the leading player in online petitions, generating revenue from petition promotions and subscription memberships. This revenue has raised some eyebrows - but Change.org has successfully withstood skepticism about its legal status as a business rather than a non-profit. It has demonstrably facilitated speed and scale for the social change platform and has allowed the company to comfortably retain salaried employees.
The company has become the world's largest nonprofit-owned tech platform after it transitioned to 100% nonprofit ownership following donations of equity from its investors including Reid Hoffman, Bill Gates, and Richard Branson. However, Change.org has not been immune from the global economic crisis, and in response, it aims to innovate its platform by updating its internal tools and engineering capabilities. Regardless, the company is here for the long run and is used in around 200 countries, with over 70,000 campaigns launched on its platform each month.
Steph
Company Specialist at Welcome to the Jungle
Insights
-22% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2017
$31.8m
SERIES D
Dec 2014
$25m
SERIES C
Total funding: $73.8m
Company benefits
- Benefits for you and your family - medical, vision, dental, disability, Life, EAP, and more
- 100% baseline monthly healthcare costs covered for each employee
- Mental health benefits provide our employees with 9 free therapy and 10 free career coaching sessions
- Flexible and generous vacation and holidays
- 5 Recharge Days throughout the year that allow for collective time off across our global workforce
- Global year-end paid company holiday closure
- Minimum 18 weeks global paid parental leave
- Consistently applied compensation standards
- Commitment to a culture of feedback through quarterly engagement surveys
- Focus on your growth and development through quarterly performance management check-ins
- Work where you need to work
- Join our in-person events to build connection
- Win an Impact Award and travel to a dream city
Company HQ
SoMa, San Francisco, CA
Leadership
Ben Rattray
(Executive Chair)Studied at LSE, and Political Science & Economics at Stanford.
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