Senior Manager of Revenue Operations, Justworks
RevTech
$175.5-201.8k
Business operations platform
Be an early applicant
Business operations platform
1001+ employees
Be an early applicant
$175.5-201.8k
1001+ employees
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- Strategic Leadership - You think strategically about technology's role in driving business outcomes, translating complex technical concepts into business value for executive audiences
- Technology Innovation - You stay at the forefront of revenue technology trends, consistently identifying and implementing innovative solutions that drive competitive advantage
- Data-Driven Decision Making - You make strategic decisions based on comprehensive data analysis and predictive modeling, with expertise in advanced analytics and AI/ML applications
- Cross-Functional Collaboration - You build and maintain strategic partnerships across all levels of the organization, particularly with senior leadership in Sales, Marketing, Product, and Finance
- People Development - You attract, develop, and retain top technology talent while fostering a culture of innovation and continuous learning
- 8+ years of experience in revenue operations, sales technology, or related strategic technology roles at B2B SaaS companies
- 4+ years of experience managing and developing high-performing technical teams (8+ direct and indirect reports)
- Proven track record of leading enterprise-level technology transformations with measurable business impact
- Experience managing technology budgets of $2M+ annually with demonstrated ROI measurement capabilities
- Expert-level proficiency with enterprise CRM platforms (Salesforce) and advanced sales enablement technologies
- Experience with advanced analytics platforms (Tableau, Looker) and predictive modeling tools
- Proficiency in SQL, Python, or R for advanced data analysis and automation
- Strong background in AI/ML implementation within revenue operations environments
- Deep understanding of API integrations, data architecture, and enterprise system design
- MBA or equivalent advanced degree preferred, with strong business and financial acumen
- Experience presenting to C-suite executives on technology strategy and performance
- Deep understanding of B2B SaaS business models, revenue metrics, and growth strategies
- Experience supporting Product-Led Growth (PLG) and Self-Service revenue motions preferred
What the job involves
- As a Senior Manager of Revenue Operations, RevTech, you will be a strategic leader responsible for optimizing our revenue technology ecosystem across all customer-facing teams. You'll drive the strategic vision and execution of our revenue technology roadmap while leading a high-performing team of administrators and specialists
- In this role, you will architect and execute the technology strategy that enables our revenue teams to achieve their targets efficiently and predictably.
- You'll work closely with senior leadership across Sales, Self Service, Customer Success, Partnerships, and Product to ensure our technology investments align with business objectives and drive measurable ROI. Your leadership will be critical in scaling our revenue operations as we grow, leveraging cutting-edge technologies including AI and automation to create competitive advantages
- You will own P&L responsibility for the revenue technology stack, making strategic decisions on technology investments, vendor relationships, and resource allocation. This is a high-visibility role requiring you to present to executive leadership on technology strategy, performance metrics, and business impact
- Develop and execute comprehensive revenue technology strategy aligned with company growth objectives
- Own annual technology budget and ROI metrics, making strategic decisions on technology investments
- Partner with C-suite executives to align technology roadmap with business strategy
- Lead strategic vendor relationships and negotiate enterprise-level contracts
- Present quarterly business reviews to senior leadership on technology performance and ROI
- Build, manage, and scale a revenue technology organization of 8-12 administrators, analysts, and specialists
- Develop talent pipeline and succession planning for critical technology roles
- Foster a culture of innovation, continuous learning, and technical excellence
- Lead cross-functional project teams involving multiple departments and senior stakeholders
- Drive AI and machine learning initiatives across the revenue technology stack
- Lead advanced analytics and predictive modeling to improve forecasting, lead scoring, and customer segmentation
- Evaluate and implement emerging technologies including generative AI and automation platforms
- Establish data governance frameworks and ensure compliance with privacy regulations
- Partner with IT and Security teams on enterprise-grade technology architecture
- Oversee enterprise-level revenue technology stack including Salesforce, sales enablement platforms, and AI tools
- Design and implement complex system integrations across 15+ revenue technology platforms
- Establish technology performance metrics and SLAs, ensuring 99.5%+ uptime
- Lead digital transformation initiatives that drive measurable improvements in sales productivity
- Manage executive-level technology vendor relationships and strategic partnerships
- Serve as primary technology advisor to Revenue Operations leadership and GTM executives
- Collaborate with Product, Engineering, Finance, and Legal teams on revenue technology initiatives
- Lead technology aspects of M&A integration and due diligence activities
- Identify and pilot emerging technologies that provide competitive advantages
- Drive automation initiatives that eliminate manual processes and reduce operational overhead
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's acquisition of
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company HQ
Fulton Ferry District, NY
Leadership
Isaac Oates
(Executive Chair)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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