Delivery Manager, Rapha
+ A company bonus scheme
1-4 days a week in office
Cycling apparel brand
Job no longer available
Cycling apparel brand
201-500 employees
Job no longer available
+ A company bonus scheme
1-4 days a week in office
201-500 employees
Company mission
To inspire the world to live life by bike.
Role
Who you are
- A highly skilled communicator and organiser, comfortable with leadership and stakeholder communication planning and information cascading
- Recognised project management qualifications (e.g. Agile, Prince2, PMP or equivalent)
- Proven experience in retail, ideally within organisations undergoing significant transformation
- Demonstrated success in leading multiple digital transformation initiatives within global retail environments
- Expertise in delivering end-to-end projects across digital platforms, including websites, mobile applications, and membership/customer engagement tools
- Strong knowledge of delivery methodologies (Agile, hybrid, and traditional approaches) with the ability to adapt to business needs
- Exceptional stakeholder management skills, with experience engaging and influencing at all levels, including senior leadership
- Advanced communication skills, with the ability to simplify complex technical concepts for non-technical audiences
- Substantial experience in a digital-first landscape, with a track record of rolling out technical changes across multiple markets and functions
- Demonstrated ability to navigate and deliver in ambiguous, fast-changing environments, maintaining clarity and direction for teams and stakeholders
- Experience working within and coordinating project teams of 40+ people, including cross-functional and geographically dispersed groups
What the job involves
- As a Delivery Manager at Rapha, you will take on a pivotal role in leading the delivery of key digital propositions across the organisation
- Your primary focus will be on planning, coordinating, and driving forward the delivery of changes and enhancements to our Digital product offering, ensuring timely and effective delivery of value
- Working closely with Rapha’s Engineering, Brand and Digital teams, as well as vendors, you will be responsible for orchestrating the delivery of key projects across multiple teams to achieve business outcomes
- This role involves partnering with key stakeholders, utilising appropriate delivery methodologies, and managing deployment schedules, while actively identifying and mitigating risks and issues
- Additionally, you will contribute to the continuous improvement of our delivery practices and play a role in building relationships and communication channels across teams
- Overall, your ability to navigate complexity and ambiguity, drive results, and foster collaboration will be essential in shaping the successful delivery of our projects and initiatives
- Working across 3 key pillars - Rebrand, Mobile and Digital improvements, you will oversee delivery of key activities, ensuring teams are working efficiently and adhering to agreed upon delivery timelines
- Drive the project from initiation to launch working against very tight deadlines
- Maintain a very clear roadmap and delivery plan
- Act as a liaison between stakeholders, product management, design, engineering and external agencies
- Working in Agile methodologies suitable for a very fast paced and busy environment
- Ensuring consistent governance and reporting, tracking progress against milestones
- Preparing and presenting frequent updates to senior leadership
- Oversee vendor management ensuring delivery quality and alignment with brand standards
- Ensuring that rebranding and design principles are consistently applied across all digital channels with corresponding sign off tracking
Salary benchmarks
Our take
Rapha is a cycling apparel brand that aspires to create items of the highest possible quality by using advanced manufacturing techniques. Having been the clothing supplier to Team Sky, as well as the women’s UCI WorldTour team CANYON//SRAM, Rapha has worked to align itself with the best names in sport.
The company has seen a series of ups and downs as UK consumer interest in cycling rises and falls. For example, it was able to capitalise on peaks in the market generated first in the wake of the 2012 Olympics, as well as during the pandemic - though it has also faced lulls. Despite this, the company remains positive, and says it has made moves that put it in position to unlock its next phase of growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Company benefits
- Access to a Global Employee Assistance Programme
- A variety of resources to support your mental health and wellbeing
- Monthly social events
- Quarterly team away days
- Regular talks and events organised by our Culture Club
- Generous annual leave rising with length of service
- Enhanced parental leave options
- Enhanced pension schemes
- Healthcare
- Lessons to build confidence, inspire and support those at the beginning of their cycling journey (you don't need your own bike to take part)
- Annual testing allowance so you can put our products through their paces
- Significant staff discount
- Flexible working - we just have core hours for collaboration and time with out teams
Company HQ
Archway, London, UK
Leadership
Simon Mottram
(Founder & Director)Previously Brand Marketing Consultant at various companies, including Interbrand, Sapient, Circus and Fourth Room.
Fran Millar
(CEO)Previously CEO at Belstaff, INEOS Hygienics and INEOS Grenadiers Cycling Team.
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