Technical Support Engineer, Veza
$125-200k
+ Eligible for equity
Data security platform
Open for applications
Data security platform
101-200 employees
Open for applications
$125-200k
+ Eligible for equity
101-200 employees
Company mission
Veza's mission is to give their customers the confidence to securely adopt cloud data systems.
Role
Who you are
- Experienced with 5+ years in customer support, technical support, or security engineer experience for an enterprise cloud based platform
- Knowledgeable of RBAC (role based access control) and least privileged access practices
- Knowledgeable of RESTful APIs with the ability to understand and troubleshoot issues with cloud services
- Aware of identity and access management practices
- Detail oriented and able to balance multiple priorities
- Able to work independently with minimal supervision as part of a team
Desirable
- Security centric experience in administering cloud compute providers (AWS, GCP, Azure, Oracle Cloud)
- Experience with utilization of Python scripting in solving tangible customer issues
- Experience with SSO technologies such as SAML, WS-Federation and OIDC
What the job involves
- Veza is looking for an experienced technical support engineer to provide expert help to our growing customer base!
- Provide nuanced technical and non-technical direction to customers on their usage and deployment of the Veza platform and onboarding integrating technologies
- Manage the escalation and prioritization of product defects to the engineering team
- Lead the customer experience function as an advocate and voice of the customer with product and engineering teams
- Create and share knowledge in both written and verbal forms both internally and externally
- Collaborate with cross-functional teams such as Product Management, Engineering, Sales, and R&D Customer Success, to drive good customer outcomes
Our take
Data is migrating to the cloud, but many organizations lack the tools to protect their data from cloud-based threats and challenges. Veza solves this problem with its authorization-based cloud security platform.
Data volume is set to triple by 2025 and cyber crime is on the rise. As such, companies like Veza are in high demand. However, Veza sets itself apart from its competitors thanks to its focus on authorization, which has been a missing piece of the cloud ecosystem for some time. Veza's ability to tap into a lucrative and underserved gap in the market has allowed it to attract significant attention. The company has raised impressive funding, which is testament to its growing impact.
The cloud security sector is becoming more and more competitive, and Veza will need to take advantage of its funding success in order to scale and maintain its enviable market position. Having cemented a number of crucial partnerships, including with cloud giant Google Cloud, and onboarded enterprises such as Intuit and AMD, Veza shows no signs of slowing down.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2023
$15m
LATE VC
Apr 2022
$110m
SERIES C
Total funding: $125m
Company benefits
- Paid medical, dental & vision
- Flexible PTO
- Work from home stipends
- Remote-first
Company HQ
Mountain View, CA
Leadership
Tarun Thakur
(CEO)Was a Senior Manager of Product Management at Data Domain, and co-founded Datos IO. Was GM of Rubrik's Database Products.
Maohua Lu
(CTO)Previously worked as a Research Staff Member at IBM. Then joined Datos IO as Technical Director. Was also a Senior Staff Engineer at Rubrik.
Robert Whitcher
(Chief Architect)Was Principal Technical Architect at EMC for 6 years, then worked as a Senior Systems Engineer at SolidFire. Joined Datos IO as Principal Architect in 2015.
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