Contingent Workforce Program Manager, Gusto
$136-160k
2-3 days a week in office
Automated payroll, benefits & HR platform
Be an early applicant
Automated payroll, benefits & HR platform
1001+ employees
Be an early applicant
$136-160k
2-3 days a week in office
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- 8-12 years of total professional experience within HR and/or Recruiting
- At least 5 years of direct program management experience with a focus on contingent workforce program management and/or development
- You thrive in structuring programs, optimizing processes and developing frameworks that ensure compliance, efficiency and a seamless experience for hiring managers, vendors and contingent workers
- You have strong understanding of classification requirements, contingent workforce laws and regulations, including 1099/IC compliance and the ability to work collaboratively with Employment Legal and HR Compliance in implementation
- A thorough understanding of end-to-end Payroll/Employer of Record, Statement of Work, Staffing, and Independent Contractor operations and processes
- Ability to work both independently and cross functionally to achieve business objectives with polished communication and enthusiasm for collaborating with others
- You bring a “one team” mentality to the HR Compliance Team and lend support in other adjacent areas like policy work, regulatory reporting and auditing
- You have demonstrated the ability to influence to achieve consensus, working both independently and cross functionally to achieve business objectives
- Ability to drive program level project initiatives that focus on consistency, transparency and support for our extended workforce population and assignment managers
- A keen eye for detail. You build processes with checks and balances to ensure the utmost accuracy
- When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required
What the job involves
- Our mission is to create a world where work empowers a better life, and it starts right here at Gusto
- To help bring our mission to life, you will build, develop and streamline our internal extended workforce program with a focus on compliance, customer service, and vendor management
- This is a strategic position that is critical to helping us scale and build for the long term. This role will be instrumental in the design, development, and scaling of the extended workforce program
- As part of the broader People team, you’ll be the second member of the HR Compliance Team, working closely with partners both on the People Team (HRIS, Employee Relations, Shared Services, etc.) and cross-functionally (Legal, Procurement, IT, Vendor Ops and Onboarding) to creatively problem solve while still controlling for risk and compliance
- Ensure adherence with state and federal law as you scale Gusto’s Extended Workforce strategy and program to meet Gusto’s business needs
- Guide hiring managers, leaders and vendors to follow processes within our shared service model that align with our company values
- Assess, manage, and drive our vendor relationships to ensure we’ve got the right partners and level of service to support our growing needs. This includes coaching relevant partners on leveraging contingent workforce in talent strategy conversations
- Onboarding & offboarding coordination that includes classification support in partnership with hiring managers, Shared Service Teams, Legal and People Partners
- Partner with Gusto's CX organization and external vendor to support seasonal needs for extended workforce. Oversee vendor performance, SLAs and evaluate cost-effectiveness
- Potential project work includes VMS implementation, refreshing Compliance Training for managers, and working with IT on improving the Onboarding program for extended workers
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
45% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company HQ
Central Waterfront, San Francisco, CA
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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