Senior Technical Analyst, Wayfair
Operations Analytics
More information about location
Office located in Boston, MA
A global online homeware marketplace
Open for applications
A global online homeware marketplace
1001+ employees
Open for applications
More information about location
Office located in Boston, MA
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- We are looking for advanced analytical, action-oriented, and collaborative individuals who can translate business problems into data-driven solutions and actionable insights to influence operational results
- Successful individuals in this role excel at both qualitative and quantitative analysis while also being eager to communicate upward and outward to tell a concise story
- Bachelor’s or Master’s degree in Mathematics, Statistics, Computer Science, Engineering, Economics, Operations Research, or a related discipline with a strong academic record
- Experience in an analytics or data science role, performing quantitative analysis and delivering actionable recommendations from findings
- Ability to synthesize insights from undefined and open ended problem sets and articulate into clear, top down evidence backed narratives. Present complex information in a concise and understandable manner
- Advanced proficiency in SQL, including knowledge of aggregate functions, joins, etc
- Hands-on experience and comfortability with python for data manipulation, analysis, and modeling
- Strong written and verbal communication skills, with experience building comprehensive slide decks and white papers
- Solution-oriented & curious intellectual mindset and curiosity, with a passion for continuous learning and problem-solving
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously, ensuring timely and accurate deliverables
- Strategic thinker, able to provide direction and support to the team in setting clear project goals, managing the execution of projects that align with business objectives
- Experience with or knowledge of supply chain and logistics concepts is a strong plus
What the job involves
- You will join the Operations Analytics team focused on steering Wayfair’s long-term strategic operations outlook. The Operations Analytics team supports long-term, high-scope, high-complexity strategic planning and business case questions within the operations organization
- We work closely across Operations Research, Network Management, Transportation & Delivery and other operations teams to ensure continuity between their near and medium-term planning objective functions with our future state strategic outlooks
- Work within a small but high-impact team focused on providing analytical firepower to several groups under the operations umbrella, with a focus on Fulfillment, Planning, and Analytics
- Support the strategic outlook and review pipeline for our global fulfillment and home delivery network, steering decisions to grow, reshape, and optimize our network footprint and within the 4 walls operations
- Run the end-to-end analytics to recommendation pipeline, designing and building models that glean data insights, packaging insights into concise and actionable recommendations, and selling the data story to our cross functional and senior stakeholders
- Utilize your experience in SQL, python, and spreadsheet modelling to build tailored and robust sensitivity analyses that unlock core business insights. Develop tools and dashboards that provide critical insights, enabling data-driven decision-making
- Support work across teams ranging from Network Management, Operations Research, Transportation and Delivery, Real Estate, Customer Service, and more. Contribute to projects that span various operational domains, ensuring alignment with overall business objectives
- Work in a fast paced, highly iterative environment that is responsive to the evolving needs of our operations functions and strategies
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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