Program Manager, Hims & Hers
Quality
$110-125k
+ ESPP + Equity
More information about location
Multi-specialty telehealth platform
Be an early applicant
Multi-specialty telehealth platform
1001+ employees
Be an early applicant
$110-125k
+ ESPP + Equity
More information about location
1001+ employees
Company mission
To help the world feel great through the power of better health.
Role
Who you are
- Bachelor's Degree in Health Administration, Pharmaceutical Sciences, Chemistry, Biotechnology, Public Health or related field
- 5+ years of project management experience in the Pharmaceutical industry. 503a and/or 503b Pharmaceutical Compounding experience is a plus
- Familiarity with USP <797>, <800>, <795>, and cGMP standards is preferred
- PMP or similar project management certification is preferred
- Experience operating within product-driven organizations with many stakeholders and with fast-moving programs
- Excellent verbal and written communication skills
- Experience managing various stakeholders and being flexible to different working styles
- Extreme attention to detail and documentation
- Strong leadership and relationship-building skills with an ability to quickly make decisions while remaining objective
- Can-do, positive attitude that enjoys managing multiple projects and tasks simultaneously
- Curious and collaborative mindset with the ability to foster teamwork at all levels of the organization
What the job involves
- The Program Manager, Quality role sits on the Compounding PMO team, led by the Director of Innovation Program Management, and will report to the Senior Program Manager, Quality
- This role is responsible for supporting the entire quality organization and quality leadership across all 503a & 503b compounding programs as a functional partnership and will individually manage quality projects as well as support the quality organization on all ongoing initiatives
- The goal of this role is to anticipate, mitigate, and navigate risk, maintain clear internal communication across all related teams company-wide, and keep all teams moving forward and in-sync
- The role will require a combination of exceptional project management and change management skills as well as the knowledge of regulatory and quality requirements
- The scope of this role will be broad and adaptive to support our teams and facilities as they grow
- This role will be responsible for leading teams remotely as well as on-site
- Support the Senior Program Manager, Quality in managing Quality programs end-to-end across our 503a and 503b sterile and non-sterile pharmaceutical compounding programs, ensuring deliverables are met on time, risks are anticipated and mitigated, and stakeholders are kept informed
- Partner with senior Quality leadership, including the Global Head of Quality, to drive departmental initiatives and track progress against key performance indicators
- Develop and maintain project plans of varying sizes and scopes for quality-related initiatives, including compliance projects, facility improvements, and continuous improvement programs
- Coordinate with Operations, Pharmacy, R&D, and other cross-functional teams to ensure alignment, clear communication, and smooth execution of quality programs
- Support Quality Management System processes (e.g., Change Controls, CAPAs) to to drive the highest quality standards across the organization
- Schedule and lead cross-functional meetings, status calls, and deliverable reviews, maintaining organized notes and meeting summaries
- Drive continuous improvement efforts by recommending enhancements to systems, processes, and tools that strengthen operational and compliance robustness
- Develop high-quality documentation and presentations that clearly communicate complex information, demonstrate strategic insight, and convey a confident executive presence when engaging with senior leadership
- Show agility by adapting projects as they develop and change in order to meet the technical challenges in compliance with USP <797>, <800>, <795>, and current Good Manufacturing Practice guidelines
Our take
Hims & Hers is a direct-to-consumer brand made for men and women, offering products for skin care, birth control, erectile dysfunction, hair loss and more. The company aims to create an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.
Hims & Hers approach healthcare differently through a telemedicine approach combined with a comprehensive wholesale and branding strategy. This allows customers to get diagnosed and treated at a lower cost and with greater convenience whilst the company simultaneously increases customer brand's presence across the US.
The company is increasingly focused on becoming a modern healthcare brand, and has a huge addressable market to go after. Recent launch of an app has helped the company grow significantly. Further, it is focusing investment into platform infrastructure and the development of partnerships with physical stores including retail giant Walmart, as well as continuing to launch new products such as its range of volumising shampoos.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2019
$100m
LATE VC
Jul 2018
$50m
SERIES B
Total funding: $197m
Company benefits
- Dental insurance
- Maternity & Paternity Leave
- Gym Membership
- Commuter Checks & Assistance
- Work from home opportunities
- Health insurance
Company HQ
Marina District, San Francisco, CA
Leadership
Andrew Dudum
(CEO)Previously co-founder of Atomic, Homebound, Terminal and Bungalow and Investor & Advisor at Stable Auto, TalklQ, and Mira Technologies.
Hilary Coles
(Senior VP Brand & Innovation)Previously earned an MBA from the Kellogg School of Management at Northwestern University.
Jack Abraham
(Investor)Founder and Managing Partner of Atomic. Co-Founder and Investor at Replicant, Raydiant, Bungalow, Homebound, Terminal and Zenreach.
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