People Advisor, HeliosX
Employee Relations
£50-57.5k
+ Equity
Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK
Be an early applicant
Profitable HealthTech, multiple sites delivering medicine and skincare to users in US + UK
201-500 employees
Be an early applicant
£50-57.5k
+ Equity
201-500 employees
Company mission
Creating a more confident world, where everyone can take control of their health to lead happier and healthier lives.
Role
Who you are
- Proven experience in an Employee Relations or People Advisory role, ideally in a fast-paced, global organisation
- Strong understanding of ER processes, policies, and best practices across multiple jurisdictions
- Experience conducting investigations and managing ER casework with a fair and pragmatic approach
- Confident in delivering training and coaching to managers on ER topics
- Strong analytical and reporting skills to track and monitor ER case trends
- Excellent communication and stakeholder management skills
- Ability to work independently and collaboratively in a global, remote-first environment
What the job involves
- We are looking for an experienced Employee Relations Advisor / People Advisor to join our team and support our managers and employees globally
- This role will focus on managing low-level investigations, implementing and maintaining ER processes and policies, overseeing probation periods, delivering management training on ER best practices, and ensuring effective tracking and reporting of casework across our global business
- Manage and advise on ER cases, including disciplinary, grievance, performance, and absence management
- Conduct investigations in line with company policies and best practices
- Ensure ER cases are handled efficiently, fairly, and consistently
- Maintain and update ER policies and processes, ensuring they are legally compliant and aligned with best practices
- Provide clear guidance to managers on ER procedures, ensuring consistency across all business areas
- Develop and implement a structured approach to probation periods, ensuring clear expectations and fair assessments
- Support managers in addressing performance concerns and making informed decisions on probation outcomes
- Design and deliver training for managers on key ER topics, including handling investigations, performance management, and absence management
- Provide coaching and support to managers to improve their confidence and capability in handling ER matters effectively
- Maintain accurate records of ER cases and trends to inform proactive interventions
- Produce reports and insights on casework activity, identifying patterns and areas for improvement
- Work closely with regional teams to ensure consistency in ER case handling across different markets
Our take
Generally speaking, the healthcare sector is slow to adopt new technologies. HeliosX bucks the trend, having been founded in 2013 to provide quicker, convenient access to medications through the use of cutting-edge tech.
HeliosX aims to improve the quality, accessibility and affordability of healthcare across the UK, US and Europe. With millions of customers worldwide, it operates across the medical, dermatology, and nutritional supplement sectors through its top-selling brands and products - Dermatica (personalised skincare brand), MedExpress (telepharmacy), Levity (prescription weight loss), ZipHealth (online medical consultations & pharmacy) and their men's health brand, RocketRx.
HeliosX has seen its global revenue rocket from £60m to £180m between 2023 and 2024. This growth is impressive for a company that's had no external funding, and it aims to accelerate its expansion in 2025 by moving into new territories.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Team energy
"Empathic and energetic team is what makes you feel good when you go to work Monday morning. Imagine how important it is if you work remotely! And I..."
Company benefits
- Monthly Socials
- Health Insurance
- Gym discount
- Flexible working
- £1,000 Annual Learning and Development budget
- Audible Subscription
- Pension Contribution
- 25 days holiday + UK Bank holidays
- Free HeliosX Products
Company values
- Build Team Excellence
- Putting Customers First
- Today Not Tomorrow
- Thinking Differently
- Act Like an Owner
- Keep it Simple
- Do More With Less
- Communicate Candidly
Leadership
Dwayne D'Souza
(Founder & Chairman of the Board)After graduating from the University of Cambridge and gaining experience as a Software Engineer and later in Algorithmic Trading, Dwayne founded HeliosX in 2013.
Stuart Peak
(CEO)Share this job
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